Burger Restaurants near North Andover

“By far my favorite burger place, and great fries too“

“I left a bad review after the last time I came here (I had to use a different email now because it would only let me edit my review but this good experience doesn’t change the bad one). However we came back today this time we were able to sit at a table. We had great service this time. The host greeted us in a timely manner. It seemed they actually had enough staff this time. Our server Mike was amazing. He was very attentive and very nice. Much better experience. The food was great too; no complaints.“

“I would like to take a moment to recognize the outstanding service provided by Elias A, the manager at Five Guys in North Andover.

Yesterday, we received an incorrect order in the night shift - which was understandably frustrating as we couldn’t make an exchange as the restaurant was already closed when we got home and realized our order was wrong.

However, when we returned today around 2:30 PM to address the issue, Elias completely transformed our experience. From the moment he assisted us, he was incredibly attentive, understanding, and professional. He listened carefully to our concerns, showed genuine empathy, and handled the situation with exceptional customer care.

What truly stood out was his ability to turn a negative experience into a positive one. Despite the initial issue and the less accommodating behavior of other staff members, Elias ensured that we felt valued and respected as customers. His calm demeanor, kindness, and commitment to excellent service reflect the highest standards of professionalism.

Elias A deserves full credit for restoring our confidence in this location. Five Guys is fortunate to have a manager who exemplifies such dedication to customer satisfaction. Thank you, Elias, for your exemplary service!“

“I’ve been a bunch of times but the last time I was there they had some issues redeeming points. I filled out a survey saying how annoyed I was and they reached out and fixed there mistake plus some ?. Dj and the staff handled the situation very professionally and they have managed to keep me a happy customer . Thanks Andover “

“If you want slow service, inedible food, and dirty tables, this is the place to be! My husband and I visited the North Andover McDonald's the other day to grab lunch with our daughter. Our receipt shows we placed our order on the new kiosks at 2:57pm. We went and found a seat next to a table that someone had left their trash at. 15 minutes later our food arrived. RECORD TIME, GUYS. REALLY. BRAVO. Half of the happy meal we ordered was missing. But no worries because you only need to go ask one of the uninterested teenage staff and they'll get you all set. If you love your fries undercooked and your chicken fried in dirty oil, you'll love it here. Oh, and that table next to us with the trash? Still there. After getting through as much of our food as we could stomach, we learned there were NO napkins in the dining area. It's cool.. that's what pants are for, right? In all, it probably took us about 45 minutes between waiting for food, getting the food they didn't bring us, looking for napkins, etc before we could pack up and get out of there. By the way, no one came and cleaned up the table behind us during the time. I snuck a peek at the receipt on the table... They ordered their food at 12:48pm. So, assuming it took them 15 minutes to get their food as well, let's say the trash had been just sitting there unattended since 1:30pm. Did you happen to catch what time I said we ordered? So yeah. I'm typically not one to complain about fast food because you get what you pay for, but this was SO INCREDIBLY BAD I really had to share. Well done, guys. All that money sunk into a gorgeous reno job for nothing. *Slow clap*“

“Highly, highly recommend. The food was beautifully prepared and delicious. The staff was helpful, warm, and flexible. We had a great time and will be back.“

“unique and creative menu. veggie korma pizza was my favorite. Great flavor, good crust. enormous samosas. very reasonably priced. would go back for sure next time we're in the area.“

“Unbelievable service here! I would like to specifically call out James who was incredibly helpful with cleaning up a spilled milkshake and helped when the water station wouldn’t turn off. Thank you to the whole staff! Even offered to replace the milkshake for my daughter.“

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“Great burgers and staff and decor“