13 Best Coffee Shops in Saugus

“We had a small get together at Bits and bites cafe.. The staff was so courteous and knowledgeable.. breakfast and sweet treats were top notch. Please consider Bits and Bites for your next cafe, you won’t be disappointed!“

“Kane's donuts was excellent to try the staff was friendly and helpful and management could not do enough to help me out and the customer service and table services was excellent and excellent coffee made delicious to eat and the donuts are fresh made every day melt in my mouth leave a tasty for more donuts excellent prices“

“Kane's donuts was excellent to try the staff was friendly and helpful and management could not do enough to help me out and the customer service and table services was excellent and excellent coffee made delicious to eat and the donuts are fresh made every day melt in my mouth leave a tasty for more donuts excellent prices“

“Staff were polite and efficient when I popped in here after a hike at the Breakheart Reservation. We also tried the ghost pepper donut and it's hard to describe properly. The texture of the ghost pepper sprinkles(?) is similar to pop rocks. The heat is very mild and I wouldn't even call it spicy. The frosting is probably strawberry but we're not sure. It works and they balance each other out. An interesting experience but I'll probably stick with jam the next time.“

“😁😆😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😄😄😄😄“

“Moo’n & Brew’n is exactly the kind of local business the town of Saugus needed, a welcoming place where families can relax, bring the kids, and enjoy an incredible selection of hard and soft serve ice cream, dozens of delicious flavors, and endless topping combinations. Whether you’re stopping in for a sweet treat after dinner or meeting friends for dessert, the atmosphere is fun, clean, and inviting.

What truly sets Moo’n & Brew’n apart, is the outstanding customer service. Sydney and Keara go above and beyond to make every guest feel welcome and appreciated. Their warm friendly personalities, attention to detail, and genuine care for each customer’s experience are what turn first-time visitors into loyal regulars. It’s refreshing to see a business where great people are just as important as great ice cream.

Moo’n & Brew’n has quickly become one of my favorite places in Saugus, and I highly recommend it to anyone looking for delicious ice cream, excellent service, and a family-friendly atmosphere. This is a true five-star destination that deserves every bit of its success!“

“The Dunkin I went to in mass was the best so far. They had the donuts I wanted, service was beyond great, and atmosphere gets 3 stars only cuz I went through drive through so I couldnt really rate it fairly so I thought 3 stars was being fair to where I hadnt gone inside the store.“

“What are the odds, two vehicles in the same drive through, the same date, with the same name Lol I'm still laughing days later. So I don't blame you all for the confusion on the order ahead drive through order mess up lol too funny!“

“We had a great experience at this Starbucks. We ordered coffee and a breakfast sandwich, and everything was fresh, delicious, and made just right. The coffee was exactly what we expected from Starbucks, and the sandwich was warm, flavorful, and satisfying.
What really stood out was the kindness of the staff. Everyone was friendly and welcoming, and they even gave my Pomeranian a Puppuccino, which absolutely made her day! 🐶 She loved every bite.
Great service, good-quality food and coffee, and a very pet-friendly atmosphere. We’ll definitely stop by again whenever we’re in the area.“

“as usual McDonald's always on point especially this location is clean and costly see someone cleaning great attitudes and of course the food is spectacular Thank You“

“I visited Dunkin’ Donuts in the evening and was helped by Trish, who provided outstanding service. She was not only efficient and professional, but also genuinely friendly and respectful. She made sure my order was perfect and served with a smile, which really brightened my day. It’s rare to meet someone so attentive and courteous, and I truly appreciate her effort. Thank you, Trish, for making my visit such a pleasant experience!“

“Shoutout to the manager/employee Jericha at Dunkin at 1204 broadway that helped me today. One of her employees gave me an iced latte with burnt espresso, a common problem I have. I used to work at Dunkin and employees will brew a large amount of shots at once and then let the pot sit there until someone orders espresso. The problem with this method is, espresso is meant to be served EXPRESS. So it’s very obvious when my drink is made wrong. I politely asked her to remake it. She walked over to the espresso machine and walked back and handed me the same exact coffee! At this point the manager Jericha asked me to drive to the front where she brought me the actual 2nd coffee made by her employee, which Jericha asked if I liked and I told her it was still wrong. Jericha took back the coffee the other employee made and made me the CORRECT coffee herself and even gave me a medium instead of small! Thank you to Jericha for going the extra mile to correct the mistake!“

“Tried the pumpkin spice signature latte! It was excellent! I have to say the drive-through staff is always so upbeat here, too. Thanks for the positive vibes! After a nice long walk & play time with the fur & furless babies, Toto & Nala, I was able to relax with a nice latte.“