Dunkin' Donuts in Somerville

“I have been getting my morning coffee here for years. They are always very kind to me and my dog, Banjo. Someone usually manages to sneak Banjo some bacon and that makes us both very happy.
My only complaint is that one specific manager has turned off Dunkin Radio and replaced it with some non-english spoken word stuff. I didn't know the content, but no one seems to be into it. Plus, when he's there no one seems to be having fun and they are reluctant to sneak banjo bacon when he is there.“

“I usually have no problem but lately with the refreshers them being pre-made and I swear they mixed up the flavors because usually the strawberry dragon fruit is like a clear color and the raspberry watermelon is cloudy I've been getting the raspberry one instead of strawberry dragon fruit and the guy making it says it the right one“

“All DD's are differant, depends on the staff, I seem to find the ones that serve the older left over ice coffee that has a strong taste and the prices are to much for iced mud.When you find the ones that use fresh iced coffee stick with those good stores.“

“Workers here are so kind! My coffee was made perfectly (which cant be said for every Dunkin). I also came late in the day and they were out of what I mobile ordered, but the workers were quick to offer me substitutes and were very sweet about it :-)Definitely love this location!“

“Clerk was rude and disrespectful. Couldn't get off his phone and speak directly to me. Only his back. Ordered Zig-Zag wraps. 4 to be exact. Price on package is $1.49. Dude is charging $2.50/ea. When told that he can't charge like that, he told me he could. So I only bought and paid for 2. I've posted a picture.“

“Duncan Donut would have creamed Starbucks if they kept their coffee at $0.59 and had lovely venues like this one, You just can't beat Duncan Donuts coffee - very light, with extra creme. Take home a bag of ground coffee and you'll be pleasantly surprised.“

“I like ordering the hot chocolate and a couple donuts here because this place has a great atmosphere and the service is friendly. The staff is always kind and helpful. The people that come in like to sit at the tables and have quiet conversations with each other. The parking is easy and there's always plenty of spaces. The wall of windows allows for a beautiful view of the park and field across the street. There's almost always light pouring into the shop and giving me a dose of Vitamin D. I recommend visiting this Dunkins and experiencing it yourselves.“

“They’re always on top of it at this location. They always listen to drink modifications and it’s usually not busy after the morning rush.
They all deserve higher pay and more staffing because it does get busy. Appreciate you all!!“

“Be aware of a young tall skinny male who works here he has a temper and can become beligerant and refuse service. The female manager is very nice but she probably can't handle all the young kids here. Her service is wonderful and she keeps things going.
As I was telling her about the employee's behavior I pointed out that the cooler was leaking and someone could have slipped and fell easily. She made an employee mop it but this shows that employees are focusing on personality issues and drama while they JUST make food INSTEAD OF MINDING THE STORE.
Still it's still one of the best locations around for quality food and coffee that remains the same as it has for years. Conveniently located, on public transportation.“