Donuts near South Hadley

“so let me start by saying I've been coming here everyday for probably 15 years. I wouldnt say I recommend them but things have been fine over the years minus a few poorly made coffees etc. There is a male who takes your order in the drive thru who has the very best attitude and he is always really great. However today I found a piece of metal in my sons chocolate glazed donut. I decided to call and tell them so they could check their donuts to ensure this wasn't a problem in others. I didnt want anything feom them except for them to ensure the safety of others and check their donuts. The lady who answered I believe is the manager. She brushed me off and basically said they don't make the donuts as if this deems it not her problem... this was an unacceptable response and very concerning. If I were an employee and someone called me to tell me there was a metal piece in a donut I would have asked questions and been very concerned! However, it was obvious she did not care and had zero intentions on following through. . I'm thankful thst we saw the metal before my son ate it and I am unsure how they didnt see it before placing it in the bag since it was sticking straight out!“

“Delicious donuts!! worth a trip! will come back!“

“I give five stars one of best restaurants that has awesome donuts and the only one that got the street dogs that got cheese, hot dog and the out side of it you can get few things on them“

“I was here yesterday because the Dunkin I regularly go to was closed. This is my go to Dunkin now. The staff is so friendly and quick.“

“Jaylene JUST helped me with my iced Black brown sugar coffee. She is the definition of superb customer service! I stopped here after having a very awful experience at the Granby location earlier this week... & now, I’ll make this my new location! THANK YOU!!“

“Awesome service I just love Dunkin Donuts Coffee every day!“

“Went to pick up a gift card yesterday and had my young son with me. The super helpful gentleman asked if my son would like a munchkin and at first I said no then changed my mind because he hasn’t had one before. He gave my son a free munchkin and made his day. Thank you!“

“The food was below parr but the employees were exquisite.

Parking: The parking is free which incites people to park and enter but they could use more spaces for parking

Wheelchair accessibility: The place has wheelchair accessible ramps that allow for disabled customers to enter easily“

“I usually just get a coffee in the morning, sometimes the donuts, but i have no issues with anything i recieve, i get everything quickly, the staff is friendly and the manager is very nice when dealing with a mistake. I recommend this dunkin over the ones in westfield.“

“Besk dunkin around. Of course they get busy like everyone else and they take a but longer. But EVERYONE there is so kind. They try to make things right if theres a mistake. Love them. So glad I got a new job so I have to go to this one now.“

“I had to find this Dunkin’s page and review them because they’re just so awesome and nice to me every time I go. I’m a regular in the morning and they know my order every time I pull up which might be common but one of the great drive through people at this Dunkin’ is really amazing at drawing and he’s drawn art on my Dunkin cups so now I’m sold.“

“Lost a gift card in the store, when I went in a week later they still had it there! I was so shocked and happy to see there are still good honest people in the world! Coffee is ALWAYS MADE PERFECTLY at west state st, Granby Ma location ??“

“There are at least two local independent coffee shops with excellent specialty coffee nearby. There are local independent bakers with amazing sourdough and sweets nearby. But sometimes, commodity coffee and factory baked goods are fine, as you just want a quick cup of joe, a donut, and a breakfast sandwich from the drive-thru.“

“I really do like Dunkin' for their coffee. Stopped at this one while driving through and came in for coffee and breakfast. The service here was so great. Tanya helped us out, coffee was great the food was ok.. The Sourdough Sandwich was not the best from Dunkin'. But staff here is fantastic and friendly.“

“It feels a little weird to write a review for a Dunkin' Donuts, but I wanted to shout out the staff for being so nice every time I go. It's a busy spot, but they keep the line moving quickly. I commented on how pretty my coffee looked with the whipped cream and drizzle once and the lady who handed it to me said "Only the best for our customers!" with a big smile. What other Dunkin has service like that?“