Burger King
$ • Burgers, Fast Food
Hours:
983 Riverdale St, West Springfield
(413) 737-1343
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I visited Burger King on Riverdale Road in West Springfield on March 1. I ordered a whopper and two other sandwiches. I was in a rush so I left Burger King without checking my dad. I then got home and realized that one of the sandwiches was missing. I called and explained the situation. She told me to come down with my receipt. my husband went down with the receipt and explain to me why as I was busy at the time. She then rudely said to my husband that she gave the whopper to...read full review
I visited Burger King on Riverdale Road in West Springfield on March 1. I ordered a whopper and two other sandwiches. I was in a rush so I left Burger King without checking my dad. I then got home and realized that one of the sandwiches was missing. I called and explained the situation. She told me to come down with my receipt. my husband went down with the receipt and explain to me why as I was busy at the time. She then rudely said to my husband that she gave the whopper to...read full review
Horrible.
My husband ordered 4 double cheese burgers; on top of other things. The burgers are the issue though here.
2 regular; and 2 only ketchup. Nothing too hard right?
Well they didn't give 1 of the regular ones. (Yes we were charged for it)
And one of the the double cheese burgers only ketchup had EVERYTHING but the ketchup.
It was basically 100 degrees today, and we wanted an easy dinner; now one person is out of food.
Get it together.
More than...read full review
Ratings
Menu
Hours
| Monday | 7AM - 10PM |
| Tuesday | 7AM - 10PM |
| Wednesday | 7AM - 10PM |
| Thursday | 7AM - 10PM |
| Friday | 7AM - 10PM |
| Saturday | 7AM - 10PM |
| Sunday | 7AM - 10PM |
Burger King offers good food and is a popular choice for a fast food stop. The restaurant is wheelchair accessible, although the doors are not automatic. Many customers find the food always hot and delicious, and the service is often described as exceptionally friendly, fast, and well-mannered. While there may be occasional discrepancies between the menu and the actual meal, the taste is satisfactory, and now customers can choose their sides, like fries or onion rings, allowing for more personalized orders.
Families enjoy visiting for treats like ice cream cones, which are generously sized, and the staff goes above and beyond to make customers feel welcome, even providing treats for pets. Although the overall experience may be affected by the occasional lack of attention to detail, the restaurant remains a preferable choice compared to other fast-food options. The staff's positive attitude and willingness to help, even with issues like gift cards, contribute to a good experience, making it a favorite spot for many.