McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
352 Riverdale St, West Springfield
(413) 737-5153
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I gonto the Riverdale street Mcdonalds quite a bit for my lunch break ( 30 minutes) every single time I have to wait in the parking lot for my "fast" food. it takes them 15 minutes to make 1 meal and there is only a handful of patrons. food is messed up half the time always cold fries, last time my hamburger bun was stale as in hard as a rock, if you mention it to the employees they give major attitude, start speaking Spanish in front of me which is very disrespectful. good...read full review
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Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
McDonald's, a well-known fast-food chain, continues to receive mixed reviews from customers. The food is generally considered on par with other McDonald's locations, but the service and cleanliness have been a point of concern. While some customers have reported issues with distracted counter employees and unclean seating areas, the convenience of curbside pickup and generally fresh food have been appreciated. The portion sizes, particularly for fries, have also been a topic of discussion. However, the quality and service at this specific location in West Springfield have been praised, with customers noting the consistently fresh fries and efficient service. The drive-thru service has been a focus, with some customers preferring the nearby Springfield location for faster and more accurate orders. Despite these mixed experiences, McDonald's still provides the basic fast-food experience expected from the brand.