“I am an Uber driver in PA but I ended up with a trip to Hagerstown. So I went online to order a sub in a bowl. But since I was cutting it close to closing time, I called to let the store know I would be there to pick up my food. When I picked up my rider she said she had to add a stop which pushed me really close to 9 pm. So I called again to let the store know. The same gentleman answered both times and was super nice & understanding. When I got there right at 9 they were locking the doors. But someone said hold the door for Bradley he is picking up. Everyone working were nice & my food was brought right to me.
I wish I would've gotten names but I really appreciated the awesome service and will never hesitate to stop here as often as I can! Great job everyone tonight....March 25, 2026! Well done! Keep up the great work!“
“Staff is always friendly and quick with orders. I'm always greeted and the food is great. The young lady Brooke has exceptional customer service and is killer on the grill. Love me an Italian Mikes way! Thanks for consistent great food and service!“