“It was my birthday recently and after running a few errands I remembered that Jersey Mike’s always gives me a complimentary sub each year. However, my birthday is now past and I didn’t have any success finding my digital coupon before my birthday when I last remembered. I walked into the Shady Grove location not know what to expect. I explained my story to the manager on duty and, before I finished explaining, she said, “I could just make you a Birthday sub”….I paused for a second and then said thank you. I wasn’t used to people just believing me on my word. I felt like this was excellent customer service, it made me feel like coming back more. Then, when I came back to pick up my order, she said, “Enjoy your birthday sub sir.” I will definitely be back. Very refreshing to get this type of customer service“
“I would just like to take a moment to thank Chris for his patience, understanding, and professionalism when receiving my particular order requests each time I visit. When I come to this location, I know fully well that my order, as specific as it can be, will be fulfilled to perfection. Everytime I visit this location, Chris ensures my order is perfect to the letter, with absolutely confidence. I receive no greater solace knowing that the staff at this rockville pike location can provide me my request without fault and to the letter. I will continue to come to this specific location in Rockville.“