Customers` Favorites
“Thank you so very much Sandy for the absolutely lovely and divine special June Strawberry Tea! You really out-did yourself! We thoroughly enjoyed the special teas and the tiered tray of sandwiches and sweets! We will definitely be back!“
Customers` Favorites
“Since moving to this area a month ago, I have been here at least 15 times! Love their iced lattes and breakfast sandwiches ❤️ So thankful to have this awesome coffee shop and bakery in this area💯“
Customers` Favorites
“Apparently it will not allow you to post reviews that do not recommend this business... So, I decided to select that I recommend the business so, that I could leave my review. I've always had a great experience, but the last time my family and I ordered and went and sat down and waited for our order, after a while we finally went to see what was going on and our orders were sitting there half melted and they were all the wrong orders, and not just us but all of the other customers there as well. It seemed the young girl making the ice cream and shakes had no idea what she was doing along or what was in each shake and neither did the lady taking the orders. When we brought it to their attention the young girl had an extremely bad attitude as well. It was very disappointing considering we made a special trip and drove 35 minutes there for bad service and wrong orders.“
Customers` Favorites
“i was order on mobile my husband pick up for me and they didn’t add sugar on my drink,I just dump my money to the trash can“
Customers` Favorites
“The staff at the Dunkirk location is what separates them from all other Starbucks. Amazing staff and always a great cup of coffee:)“
“I can’t remember her name, but the nicest lady was on the morning shift today 9/16/25, she was patient with me and made me smile. She made amazing coffee, and my name is spelled differently and she spelled it right without me even having to tell her :) it’s the first time ever and it honestly really made my day. She is a super solid amazing human being. ❤️“
“Our store is never open on regular time schedule! 2pm on a Sunday? Closed.
4pm/after school during the week? Closed? (On days other than Tuesdays, which oddly is their scheduled closed day.)
Hours on door do NOT speak the truth!
Even now, looking at other KFT's, this one is the ONLY one that closes at stupid times on weekends. The others are open until 9, mostly 10pm. Not sure if it's someone who doesn't want to pay employees to stay open? But it's happened 6 times to US in the last 4-5 months. Many more before that, but it was a new store. Heard from my son's friends that it's pretty common knowledge they just close when they want. We started buying our own stuff to make them at home. Lol...easier than you think.
We'd rather go to a KFT that is open regularly, or at least honors the times on their store front? They make it better and worth the extra $.
On that note, the 'Brown sugar wow' is stupid delicious. Matcha slush, chocolate slush thing, fruit punches are sweet but good. I'm a black tea junkie, so it's just nice to have great tea. Little $$$, maybe good they're not open often?
They don't advertise much, but I feel like if this was my store, I'd work my butt off. I'd run that register myself, stay open until 10pm on weekends, and give out big discount coupons to the movie theatre ¼mile away! Good for 24 hours from date on ticket, get em in that night! After a movie is always treat time. Caffeine for the kids at 9pm? why not?!
(They have decaffeinated, just kidding!)
But please, please stay open regularly if not longer! Thought it was a new store quirk thing, buy it's been at least 2 years of this now.“
Customers` Favorites
“I usually use the pickup option, and it’s consistently a good experience. My orders are ready on time, accurate, and the staff is friendly when I check in. The app makes it easy, and the pickup spots are convenient. Every now and then there’s a short wait, but overall, they do a nice job keeping things running smoothly.“
Customers` Favorites
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“Tonight was my first time eating at The Lobby and I will definitely be back! So many things looked delicious, I look forward to trying more!“