McDonald's in Silver Spring

“A couple of days ago I visited the McDonald’s located at New Hampshire Avenue and Lockwood Drive, and I had a great experience. The place is very clean, and the staff is very friendly and attentive.

I ordered the Deluxe Breakfast, which was delicious, and also got two coffees to enjoy with my wife. I felt very comfortable and relaxed in the clean environment. It’s a great location for grabbing a coffee and enjoying a meal.

Additionally, it’s really convenient because it’s close to my doctor’s office, making it easy to stop by.“

“McDonald's always delivers exactly what you expect — quick service, hot food, and consistent quality. My order was prepared fast, everything was fresh, and the staff was friendly and efficient.
It’s a reliable stop whether you’re grabbing breakfast on the go or a quick meal during a busy day. Clean location, smooth drive-thru experience, and great value overall. Always a dependable choice!“

“The weekend breakfast crew deserves five stars in every way! I stopped at 8:00 a.m. on July 12th. They had just received a large food delivery and there were many staff working on that outside. There were two very nice gentlemen in the Drive-Thru line taking orders and confirming payment methods, in addition to somebody taking orders from the menu board. I received my order in record time and it was the least greasy sausage McMuffin with egg I have ever had. Great food, great service, great experience! Five stars all around for this crew!“

“Fast! Clean bathrooms! Easy parking!

I did see something disappointing 😞
I saw a now retired ex-employee bring a birthday gift to the main manager named Santos, he got it and didn't show any sign of appreciation whatsoever.
I hope this isn't how he treats his employees. He wasn't wearing a name tag, so I had to ask his name to another employee because this "pushed my buttons!"
Irma, a supervisor, is always kind and attentative, as is Miriam.
Occasionally, they might have new staff that isn't trained and have no customer service skills (won't even say "thank you")“

“I want to acknowledge Ms. B's exceptional professionalism and attention to detail in managing customer orders. As someone who frequently orders food from this McDonald's location, I appreciate her outstanding customer service skills, which are a testament to her being a valuable team member.“

“Hi. If you want to have a good time with family, friends, or even on your own, I recommend this McDonald's. It's great for its food, service, atmosphere, and attention to detail, as well as its well-designed layout, easy-to-use ordering screen, and its convenient location in a nice area, perfect for pedestrians, drivers, or bus passengers. I also have a particularly fond memory of a cashier I love because of her incredible warmth and friendliness. She's always ready to help with any questions you might have, and she's incredibly helpful and accommodating.“

“The place is excellent, the customer service is perfect, they are very friendly, they took my order and brought it to the table, not a single complaint, it is one of the best McDonald's🍔🍟 that I have visited, they do a very good job“

“Majority of the time there is a long line at this location because it's located at the intersection of New Hampshire Ave and Randolph Rd. However, my order is always right, food is warm and delicious. My brother took a bite and said wow, I want to order that next time. Plenty of parking but it can be a little tricky getting out because of the high volume of cars.“

“I had another great experience at McDonalds The food was really good and everything tasted fresh and delicious The service was amazing and Clelia was very kind and helpful she made sure everything was perfect for us I really enjoyed my visit thank you Clelia!!⭐️“