“Mikayla was FANTASTIC!!! The best customer service I have ever had at a Starbucks! She was incredibly patient with me and knowledgeable about products and told me what was coming soon! I will definitely make this my new favorite location! She also taught me about the app and this will be my favorite location on the app! She is the best! Thank you so much!“
“I've been to this Starbucks many times! And Was just here today after leaving school and I am impressed as always. The food came out great and it was done in only 2 minutes which was great and so did the coffee! Inside is nice, and the staff are friendly too!!! 10/10 I highly recommend!“
“Title: Exceptional Service and Speed at Dunkin' Donuts on York Road in TowsonI am writing to express my appreciation for the outstanding service consistently provided by the team at Dunkin' Donuts on York Road in Towson. This particular Dunkin' Donuts has become my go-to spot for a morning pick-me-up, and the exceptional customer service has made it a truly enjoyable experience.The team at this location is not only friendly but also remarkably attentive. What sets them apart is their ability to remember my order by heart, creating a personalized and welcoming atmosphere. It's a small detail that goes a long way in making each visit feel special and appreciated.Even during peak hours when the store is bustling with customers, the staff at Dunkin' Donuts on York Road manages to maintain efficiency and speed. They have a knack for getting people in and out quickly without compromising the quality of service. This is especially commendable and makes it a convenient stop for those busy mornings when time is of the essence.I want to extend my gratitude to the entire team for their dedication to customer satisfaction. Thank you for consistently providing a positive and efficient experience. This Dunkin' Donuts location has truly set a high standard for excellent service, and I look forward to continuing to be a loyal customer. Thanks!“
“I've been coming here for 18 years. Hasn't changed much since then but why change if it's still going strong and has a good loyal following. I love all the flavors of coffee here. At any given time there is a plethora of choices if you want beans or ground to go. They also have a great variety of decaffeinated coffee. Everyday they have different choices for their daily coffees. They switch them up, but have a few that are recurring ones. I personally find their coffee on the weak side, even the darker roasts. I'm not saying they don't taste great, I sometimes prefer a strong full body flavor coffee and I don't feel like I get this here. But I do enjoy their coffee, I just tend to drink it black or put very little creamer. As for food, I usually stick with the bagels here. Soft, fresh and have a good crunch to them. Get it toasted with butter AND peanut butter (this is a must! And so good) goes perfect with a cup of coffee while sitting and chatting with friends. They do have lunch sandwiches and other drink options on the menu. They also have a incredible amount of teas. If you are searching for one to try, I'm sure it's there. It's like the Great Wall of tea. They also have cute unique gifts as well. The people working here are always friendly and tend to quickly and efficiently move people through the line.“