Customers` Favorites
“I love this place I do but there have been a few times I’ve had super long wait times with there is around 10 workers working. Went through the drive-through and the guy that took my order was absolutely amazing and so sweet I asked for a iced matcha with strawberry cold foam and they gave me something no where near what I ordered wasn’t even close to the color either. Granted it was my fault for not looking at what they gave me but still. I just think the speed of things for the drive through could be better and checking what you give customers is actually what they ordered.“
Customers` Favorites
“My husband and I went today to try a couple new drinks and omg we were so happy . I got the new salted caramel mocha latte and it is beyond amazing and delicious and my husband got the salted mocha caramel cold brew with sweet foam and he was in heaven and he doesn't care much for the sweet foam and he was highly impressed. 10/10 recommend“
Customers` Favorites
“I want to shout out this location. Everyone that works here is so kind and helpful, so cherry and positive. I visited this location today (2/25/26) and want to give a shout out to Chloe (hope I spelled that correctly). Thank you for being so kind and having a smile on your face this morning. I had no idea what I wanted- she asked me what I liked and made it for me. Absolutely delicious! Thank you again!“
Customers` Favorites
“Friendly quiet space with plenty of items to choose from.“
Customers` Favorites
“Everytime I come here the service is outstanding! See my bf ordered a drink thru the app but HE, not the baristas, made a mistake ordering hot instead of frozen and the associate Jay remade the drink he had wanted with no questions asked and was very polite about it! Included coupons for the trouble as well ❤️ & both versions of the drink, hot & frozen, were delicious (definitely made with love!) the manager Dev was very kind as well!! I'll never go to the Southfield Rd Bigby again.. plus the service there is always subpar and drinks wrong even when ordered correctly.. but the service and deliciousness of the drinks at the outer drive location made my our day. If they see this thank you guys soooooo much, nothing like a great coffee with even better customer service! 🙂🙃“
“Beautiful brand, new drive-through serving fantastic coffee from an iconic Michigan brand! Try the caramel latte you will not be disappointed.“
Customers` Favorites
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“I love this place!“