Customers` Favorites
Customers` Favorites
“the food was hot, fresh, and so full of flavor. The customer service was amazing, and our waot time was minimal despite them being extremely busy. My Grandson is really picky and he loved EVERYTHING my son, Daughter, friend and I had.“
Customers` Favorites
“Been a few months since I've been to this location. Turns out they've redesigned their drive-thru so that if you're using mobile-thru you have to take a completely different entrance into the parking lot than what you used to. You can't even get into that line without leaving the parking lot, going out into the street and reentering through the other entrance. So when you get in the wrong line, it becomes a big catastrophe trying to get your food.“
Customers` Favorites
“Yesterday was my first time eating here and the food was amazing! As someone who has had celiac disease for over a decade and had never eaten at a 100% gluten free restaurant, the experience was surreal. 🥹 To be able to look at a menu and order anything I wanted was an incredible feeling. The food was delicious and staff were very friendly! I am so thankful to have had this experience and I will be back soon! (Also, I highly recommend the mozzarella sticks❤️)“
Customers` Favorites
“Out running errands and stopped in for dinner. Had the Smokehouse BBQ with crispy filet, it was really good (unfortunately it's seasonal). Staff is always friendly and the facility is always tidy and clean. (Full disclosure, my wife works there 😁).“
Customers` Favorites
“Yum 😋 Best cheese curds ever!!“
Customers` Favorites
“I love my chicken Alfredo bowl and it last me for two days!“
Customers` Favorites
“Always amazing service and fantastic food! Talked about so much my coworkers have joined in ordering! Staff is always friendly and speedy with service! Looking for the absolute best sandwich? You got it here! They definitely live up the the name of wing snob but that’s my opinion come find out for yourself!“
Customers` Favorites
“We went to the location on Plainfield this evening for dinner. We were greeted immediately upon entering the restaurant. Everyone seemed very friendly and the restaurant was clean. Chris the manager took our order, and let me tell you that he’s a wonderful person. I had a few questions as it has been a while since we’ve been to Freddy’s. Chris was very friendly and answered my questions w/out me feeling like I was bothering. The food was hot, the onion rings were awesome. I can’t recommend this location enough. I ordered ice cream to take home to the grandkids, the manager included a few toppings for them. I appreciate you so much! Awesome manager.. awesome customer service.. great food. Stop on in if you’re in the area!“
Customers` Favorites
“Drove over 2 hours to try Freddy’s Steakburgers - my son had been there before. Gotta say it was worth the drive, the burgers were fabulous (and the fries & custard didn’t disappoint) plus a great road trip with my kids. Staff was super friendly and the restaurant was very clean.“
Customers` Favorites
“Great food and service 👌“
Customers` Favorites
“i like chickfila but what’s the point in having a mobile lane if you still have to go into one lane i think that’s dumb but besides that it’s okay
update september 5 2025 still no dedicated mobile lane line this owner needs to open the mobile lane all the way instead of merging them together look at the 68th location for inspiration..“
Customers` Favorites
“Tasty, reasonably priced food, and good service. Good chicken tenders and burgers.“
Customers` Favorites
“Good burger.
- Cheese Burger - $8: The burger patty was medium well and decent. The toppings (lettuce, onion, and tomato) were extremely fresh and crisp. The mayo was extremely light and there was no ketchup. They did not have many of the typical burger sauces available in the dining area so I skipped adding more rather than asking at the counter. The bun was huge comparatively, soft but dense, and overall great.
- Fried Chicken Sandwich - $9: A breaded and fried chicken piece in a hoagie bun with fresh lettuce, onion, tomato, and mayo. Delicious and large.
Their menu is quite extensive and unique. They have basic American food including burgers, phillies, fries, onion rings, chicken nuggets and wings, fish, and salad. They also have some unique items as well including gyros, egg rolls, crab rangoon, okra, crab, shrimp, mussels, crawfish, clams, lobster tail, and more.
- Service: Got the order right and was helpful. Mainly to the point. You order at the counter and pick it up at the counter when called.
- Atmosphere: There are about four tables with four chairs each. There is a self-serve soda dispenser (water available), a few basic condiments (no mayo), and a restroom. It was kept clean and updated.
- Conclusion: Good value and a basic restaurant atmosphere.
Visited on a Saturday at 12pm.“
Customers` Favorites
“Well prepared, delicious food offerings, served by smiling staff, in a clean, attractive atmosphere. This is fast food done right!!
Of note to this reviewer: the cod dinner is spot on. French fries are better than at any other fast food chain, and I am addicted to their strawberry malts!! This Culvers location is a real treat!“
Customers` Favorites
“Night time vibes here are a manner in the city.
This Grand Rapids location is a staple in the community as a fastfood restaurant near 'easttown'. Located on the famous Michigan Medical Mile. This vintage restaurant is a classic taste of good 'ol Burgers, Seasoned French Fries and wings.
Try a shake to go or one of the other assorted menu items. Late night or early afternoon. Many people service this restaurant with a smile that is given up on payment.
Tonight, I tried mozzarella sticks at store #1077 and I'll say they sure were fried with a delicious delightful touch. Fried golden brown and served with Marinara sauce.
If you have a large order to place I would call
Ahead.
Chicken, burgers, wings, fries, and so much more, glad I stopped by for a couple quick bites. Sure you will too.“
Customers` Favorites
“I had the opportunity to try a new place for lunch. I’ve seen Jerseys Mike’s around town, but this is my first chance to stop by.
I had the Chipotle cheese steak and it was delicious. I’ll definitely think about them the next time I go out for lunch.“
Customers` Favorites
“I can’t say enough amazing things about this wonderful Chick-fil-A location! I am not a review writer ever but wow, I’m a sucker for good customer service and the manager at this location goes above and beyond. John G. Embodies customer service to a tee. This man told my friend and I with our kids a couple weeks ago about the kids eat free Tuesdays and the following week we were there. This man took the time to bring our kids stickers, after his shift took a few extra mins to check in and make sure we were enjoying our food and then he said the line that every single mom wants to hear, as we were all staring at the mess our kids made this man says “don’t worry about cleaning up, that’s why you come here right? We got it.” Done, sir, you have a customer for life in me! Thank you again for making our visit so so special!“
Customers` Favorites
“Wheelchair accessibility: If you can open doors by yourself then it's wheelchair accessible I'm in a wheelchair and it's a struggle with the doors for me I go out to eat by myself so there's no one with me. I have only had 3 employees that helped me with the doors but sadly only a few times ? and I go there may times and some times I don't go in because of the doors“
“I work right next door and I can get a quick bite to eat in my break. The delivery is great and my sandwich is always the way I order it. The staff is beyond friendly and I love getting the day old bread for my vegetarian son. He loves his lettuce sandwiches.“
Customers` Favorites
“A Hidden Gem on 28th Street — Comfort Food Royalty / Store 70140 ✨✨✨
LONG JOHN SLIVERS
9/9/2025
Crew Member / Lee W
If you ever find yourself craving comfort food that hits the soul just right, let me tell you something: the Long John Silver’s on 28th Street by Woodland Mall is THAT spot. I’m serious — this drive-thru is in a league of its own.
From the moment you pull up, the customer service is impeccable. Not “good,” not “nice,” but genuinely warm, fast, and on point every single time. These people care. You can feel it. They talk to you like a human being, not just another car in line, and honestly? That alone makes my whole day.
And the food? Baby… fresh, hot, crisp, and perfect. Every. Single. Time. You can tell they take pride in what they’re doing back there. No soggy fish. No lukewarm fries. No “did this sit under a heat lamp for an hour?” vibes. It’s old-school comfort food done RIGHT — the way you remember it when you were a kid, but even better.
In a world where fast-food service can be hit or miss, this location shows up like the gold star of the neighborhood. They’re consistent, they’re kind, and they deliver exactly what they promise: hot, delicious comfort food with customer service that honestly feels rare these days.
To the team at this Long John Silver’s: thank you. You make 28th Street feel a little brighter.“
Customers` Favorites
“Jay was beyond amazing today 1/25. She not only didn’t judge that I was trying to figure out how I could afford my meal with the budget, but she went above and beyond with making my daughter feel special. Thank you and we will be back to this location just because of her!“
Customers` Favorites
“Food was standard quality for Five Guys. Special call-out to the server with a beard who was particularly attentive to when our kiddo picked up the bag from the counter and said thank you, the guy paid enough attention to make eye contact and say you're welcome. Something so seemingly small is somehow uncommon in fast food. I will return here before other places for this type of experience. Kudos to the staff for being kind and attentive.“
Customers` Favorites
“Arby’s Roast Beef sandwiches.. fresh roast beef sandwiches, POTATO CAKES are BACK! Always use the app to earn points AND grab the specials that are not available without. The brisket and seafood sandwiches are good but hard to beat the beef and cheddar. don’t forget your side of red ranch..“
Customers` Favorites
“Hands down the best customer service I’ve seen at a McDonald’s! I called to place a very large pick-up order of 39 happy meals and Travis was great. He was very friendly, and made sure the order was complete- even with all of the special requests. The order was ready at the time of arrival, him and a few other staff members even carried it out to the car for us. We were very pleased with the service we had! 10/10!“
Customers` Favorites
“I usually always have an issue with this location, went there last night. Every single thing in my order was wrong including a hair in one of our taco’s.
The reason I’m giving 4 stars is because I finally decided to call the store because I’m so tired of getting shitty food from this location.
The supervisor I spoke with was very kind and apologetic and offered me to come in the next day to either have it remade or get a full refund. I went in the next day and he remade my whole order with no hesitation. Great customer service.“
Customers` Favorites
“The front counter person asked us to use the kosick which wasn't a big deal except there were no other people in the place. Food came in adequate time although not exactly fast. It is a rare occasion to go fast food but basically was what you would expect.“
Customers` Favorites
“If I lived here, I would come here every week, but I'm from out of town. We came here and ordered blue gill, catfish, Mahi Mahi, and perch. Each fish was seasoned, breaded, and fried to perfection and without a doubt, I can say this was the best fish I've ever eaten from a shop.“
Customers` Favorites
“Thank you so much for sheltering my boys and I last night during the storm. I was headed to Lowell and apparently a tornado sat down near our home. I was able to keep my boys safe and you guys kept us dry and gave my sons water to calm down while they ate their delicious sandwiches. Thank you!“
Customers` Favorites
“I just wanted to take a moment and say the Grand Rapids MI off 28 potbelly is amazing. It was busy as heck and the crew was on there game still getting to everyone well bringing amazing customers service! I will be eating here regularly! 😁“
“I'm so excited and can't believe it! Dr miracle your work really worked! My ex- is back after he left me and my kids for another woman; he called me and apologize to me wanting us to come back togethe“
Customers` Favorites
“I would definitely go back. The food was hot and tasted great.“
Customers` Favorites
“It is not only this location but every Wendys that I went to has the same thing happened. How could you hand out the drink without a straw? Every single time!!! I always have to ask for it which I found annoying. Please have more common sense ??♀️ how am I supposed to drink without a straw? Open the lid and slurp it?
Anyway, food is fine, the drink is good, but the employees need to have more common sense and train properly ??“
Customers` Favorites
“Staff at this location was on point today. Placed a mobile lunch order to grab on my way to a meeting. Unlike the Michigan street location I was acknowledged quickly and my food was ready in less than 90 seconds after I arrived. It tastes hot and fresh as well. This staff needs to be paid well. They actually made me want to come back instead of thinking they should all be fired like the other locations in town.“
Customers` Favorites
“Excellent food, great atmosphere as the dinning area's almost always practically a ghost town which is kinda eerie since this is Grand Rapids (thanks Covid), but I really enjoy eating here when I'm able to stop in. The staff here are really friendly too. Ocasionally your order might get messed up, but bring it back and they'll move heaven & earth to make it right. Definitely my go-to when I want quick yet great food. Also, try one their Frosty's!!“
Customers` Favorites
“Yes it’s Taco Bell. But honestly we have been going to this specific location for a few years now and the staff are always friendly and the food has rarely let us down. I thought it deserved a shoutout since it’s close to the highway and may be an alternative to other nearby locations“
Customers` Favorites
“Healthy good food! 5stars!!!!“
Customers` Favorites
“I’ve been on a long drive after getting horrible service from 3 other restaurants in the area this location has been not only the most accommodating but also the cleanest and respectful I’am more than satisfied the staff was great Dez, Bennett, and Merceides are all wonderful“
Customers` Favorites
“I actually like the chicken to be overcooked, I feel like a lot of fried chicken place can be questionable, is it the best fried chicken I ever had? No, but if I just need cheap fried chicken to go I'd pick this place over a lot of the place in time.“
Customers` Favorites
“I have to be honest, our crew is a big one. I didn’t have high expectations that they were gonna be able to serve all 20 of us in a reasonable time. But we put a lot of the orders in online ahead and Reesha had many of it done when we arrived, and for those that still need to order, she managed the entire store all by herself. She did it with a smile and believe it or not all the orders were right. Great job.“
Customers` Favorites
“Clean friendly and food made to my liking.
Vegetarian options: A nice variety of vegetarian subs or salad bowls.
Parking: Nice parking lot
Kid-friendliness: Seem to be kid friendly.
Wheelchair accessibility: Accessible“
Customers` Favorites
“My husband took us out for lunch family 7 ❤️“
Customers` Favorites
“My boyfriend and I were given the most amazing experience from Benjamin our first time dining in here that we had to come back hoping to see him again. He is such a bright, radiant person and gives such good energy to this world. Our experience here with Ben gets better EVERY. SINGLE. TIME!! We love him!!!“
Customers` Favorites
“Bones did an Amazing job making my order did two customers at checkout and then made my order he gave excellent customer service“
Customers` Favorites
“I had forgotten my wallet and it had lots of cash in it. I looked around all day for it and then I realized I might’ve left it at Jimmy John’s. The very nice people there had started in the back for me to come get it. They also gave me a free sub card, which was really really nice. Their sandwiches are great. Everyone there is super nice. I highly recommend if you’re looking for a nice tasty lunch!“
Customers` Favorites
“Had a wonderful experience there today.The food was amazing.And we were able to stay within our dietary restrictions while getting a very filling and delicious meal. It was also wonderful to be able to eat a meal for two people for less than twenty-five dollars“
Customers` Favorites
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“Just ate there with my husband, daughter, and grandson. We had heard they had good food. Boy were the reviews right. We had a chili dog, corn dog, smash burgers, and regular fries, and chili fries between all of us. It was great food. The service was great. Everyone was friendly and having a good time. Great experience. Will definitely be going back there.“