50 Best Fast Food Restaurants in Grand Rapids

“Just ate there with my husband, daughter, and grandson. We had heard they had good food. Boy were the reviews right. We had a chili dog, corn dog, smash burgers, and regular fries, and chili fries between all of us. It was great food. The service was great. Everyone was friendly and having a good time. Great experience. Will definitely be going back there.“

“the food was hot, fresh, and so full of flavor. The customer service was amazing, and our waot time was minimal despite them being extremely busy. My Grandson is really picky and he loved EVERYTHING my son, Daughter, friend and I had.“

“I have been wanting to try Papa Chops since it opened and today I was finally able to. It was a great feeling to walk in and know that I could eat anything on the menu. I chose a wrap and fries. Both were amazing! One of the best wraps I have ever have. I will definitely be back! Thank you!“

“Always amazing service and fantastic food! Talked about so much my coworkers have joined in ordering! Staff is always friendly and speedy with service! Looking for the absolute best sandwich? You got it here! They definitely live up the the name of wing snob but that’s my opinion come find out for yourself!“

“Absolutely THE BEST loaded baked potato I've ever had. Fresh, individually made to order, GREAT price! Friendliest service you can ask for, too. I'd recommend 100%. Make sure you're hungry cuz they are HUGE.“

“I am super disappointed in the change that this Chick-fil-A has made to their drive-through. They have the mobile through that was super convenient. But now it doesn’t matter if you use mobile through because they emerge everyone into one lane and you could end up behind four people that pulled in after you. So there’s no point in using the mobile through anymore. Except that you don’t know until you turn the corner which lane you wanna be in. And by then you’re stuck. Again super frustrating.“

“Yum 😋 Best cheese curds ever!!“

“Out running errands and stopped in for dinner. Had the Smokehouse BBQ with crispy filet, it was really good (unfortunately it's seasonal). Staff is always friendly and the facility is always tidy and clean. (Full disclosure, my wife works there 😁).“

“Drove over 2 hours to try Freddy’s Steakburgers - my son had been there before. Gotta say it was worth the drive, the burgers were fabulous (and the fries & custard didn’t disappoint) plus a great road trip with my kids. Staff was super friendly and the restaurant was very clean.“

“We went to the location on Plainfield this evening for dinner. We were greeted immediately upon entering the restaurant. Everyone seemed very friendly and the restaurant was clean. Chris the manager took our order, and let me tell you that he’s a wonderful person. I had a few questions as it has been a while since we’ve been to Freddy’s. Chris was very friendly and answered my questions w/out me feeling like I was bothering. The food was hot, the onion rings were awesome. I can’t recommend this location enough. I ordered ice cream to take home to the grandkids, the manager included a few toppings for them. I appreciate you so much! Awesome manager.. awesome customer service.. great food. Stop on in if you’re in the area!“

“Great food and service 👌“

“This place is amazing. Great food made fresh, and the employees are nice and polite. Only downside I think you'll run into is that its always busy, probably because its so good. Definitely recommended to bring the family. Get the beef pot roast platter on sour dough bread with instead of a roll.“

“I wish I would’ve gotten the gentleman’s name that handed us the order. He’s always absolutely phenomenal. Every time I come here, we have a wonderful experience, even if we accidentally make a mistake. 10 out of 10 I would recommend driving to this one over the hall road one any day wonderful service“

“I’ll give them 5 stars because they have the best tuna fish and I don’t like to hurt anyone’s business but I ordered a double meat Big Kahuna Chicken Cheesesteak and wanted provolone instead of American white cheese. I could barely tell there was any cheese on it and was the worst cheesesteak I’ve ever had there, very dry. Maybe I ordered it wrong and if so I apologize.“

“Tasty, reasonably priced food, and good service. Good chicken tenders and burgers.“

“I can’t say enough amazing things about this wonderful Chick-fil-A location! I am not a review writer ever but wow, I’m a sucker for good customer service and the manager at this location goes above and beyond. John G. Embodies customer service to a tee. This man told my friend and I with our kids a couple weeks ago about the kids eat free Tuesdays and the following week we were there. This man took the time to bring our kids stickers, after his shift took a few extra mins to check in and make sure we were enjoying our food and then he said the line that every single mom wants to hear, as we were all staring at the mess our kids made this man says “don’t worry about cleaning up, that’s why you come here right? We got it.” Done, sir, you have a customer for life in me! Thank you again for making our visit so so special!“

“My husband took us out for lunch family 7 ❤️“

“Good burger.

- Cheese Burger - $8: The burger patty was medium well and decent. The toppings (lettuce, onion, and tomato) were extremely fresh and crisp. The mayo was extremely light and there was no ketchup. They did not have many of the typical burger sauces available in the dining area so I skipped adding more rather than asking at the counter. The bun was huge comparatively, soft but dense, and overall great.

- Fried Chicken Sandwich - $9: A breaded and fried chicken piece in a hoagie bun with fresh lettuce, onion, tomato, and mayo. Delicious and large.

Their menu is quite extensive and unique. They have basic American food including burgers, phillies, fries, onion rings, chicken nuggets and wings, fish, and salad. They also have some unique items as well including gyros, egg rolls, crab rangoon, okra, crab, shrimp, mussels, crawfish, clams, lobster tail, and more.

- Service: Got the order right and was helpful. Mainly to the point. You order at the counter and pick it up at the counter when called.

- Atmosphere: There are about four tables with four chairs each. There is a self-serve soda dispenser (water available), a few basic condiments (no mayo), and a restroom. It was kept clean and updated.

- Conclusion: Good value and a basic restaurant atmosphere.

Visited on a Saturday at 12pm.“

“One of the best places to get gizzards at! Wish they had a location closer to me, but I still go there when I'm in town. Chicken is always well portioned and so juicy & flavorful. I definitely recommend them to any and everyone! Must try! The livers were okay, didn't have the flavor I wanted, not sure why, but I still ate most of them for the iron. Fries always crispy & delicious! (Not pictured: chicken fingers & fries, onion rings & hush puppies) Didn't try the chicken fingers but my kids said they were delicious and juicy, didn't try onion rings but they were large and crunchy, said to be very good! The hush puppies were crispy on the outside, hot, flavorful and soft on the inside, not too dry either, very tasty!“

“The staff there are Super nice! They were all happy & excited to serve this cute Lil girl waiting for her families order & gave her a sweet Lil special treat. Thought that was the sweetest thing. She was adorable. Staff all worked their tails off! Made food to order super quick with thoughtful intentional accuracy & care. Food was fresh & high quality. Would definitely go back for the amazing service alone!“

“Love the grilled cod and rice and coleslaw“

“I always get good food here but today the service was impeccable! I am on crutches and the worker offered to bring my food to my car after seeing the discomfort on my face! The world needs more people like that! That’s why this is one of my favorite spots to eat!“

“always has been fast friendly service“

“Bones did an Amazing job making my order did two customers at checkout and then made my order he gave excellent customer service“

“The food need to be warmed up a little bit more the wait time is too sad but the surrounding area but all the traffic what's mean is worse than waiting if you don't get what you want you just talk to the people and they try to do it that way all the same way that you wanted to have it..... But it's good for the soul having some fresh food.“

“Thank you so much for sheltering my boys and I last night during the storm. I was headed to Lowell and apparently a tornado sat down near our home. I was able to keep my boys safe and you guys kept us dry and gave my sons water to calm down while they ate their delicious sandwiches. Thank you!“

“I work right next door and I can get a quick bite to eat in my break. The delivery is great and my sandwich is always the way I order it. The staff is beyond friendly and I love getting the day old bread for my vegetarian son. He loves his lettuce sandwiches.“

“A Hidden Gem on 28th Street — Comfort Food Royalty / Store 70140 ✨✨✨
LONG JOHN SLIVERS
9/9/2025
Crew Member / Lee W

If you ever find yourself craving comfort food that hits the soul just right, let me tell you something: the Long John Silver’s on 28th Street by Woodland Mall is THAT spot. I’m serious — this drive-thru is in a league of its own.

From the moment you pull up, the customer service is impeccable. Not “good,” not “nice,” but genuinely warm, fast, and on point every single time. These people care. You can feel it. They talk to you like a human being, not just another car in line, and honestly? That alone makes my whole day.

And the food? Baby… fresh, hot, crisp, and perfect. Every. Single. Time. You can tell they take pride in what they’re doing back there. No soggy fish. No lukewarm fries. No “did this sit under a heat lamp for an hour?” vibes. It’s old-school comfort food done RIGHT — the way you remember it when you were a kid, but even better.

In a world where fast-food service can be hit or miss, this location shows up like the gold star of the neighborhood. They’re consistent, they’re kind, and they deliver exactly what they promise: hot, delicious comfort food with customer service that honestly feels rare these days.

To the team at this Long John Silver’s: thank you. You make 28th Street feel a little brighter.“

“I’ve been on a long drive after getting horrible service from 3 other restaurants in the area this location has been not only the most accommodating but also the cleanest and respectful I’am more than satisfied the staff was great Dez, Bennett, and Merceides are all wonderful“

“Is always a go to spot if I want some subway, its close to center of a lot of spots and houses, so easy to grab on the way. I usually do order to go, so I don't eat in a lot. But they make quality subs, and are most of the time pretty fast with them.

Also use subway coupon codes to save money or get extra, there is usually a couple active per month“

“Wheelchair accessibility: If you can open doors by yourself then it's wheelchair accessible I'm in a wheelchair and it's a struggle with the doors for me I go out to eat by myself so there's no one with me. I have only had 3 employees that helped me with the doors but sadly only a few times ? and I go there may times and some times I don't go in because of the doors“

“2026: we came to this location and had a very good experience. Our order was correct and came out in a decent amount of time. The eating area could have been cleaner, but they were surprisingly busy for mid-afternoon. So they were doing what they could. We would definitely come back here again.

2022: I do love taco bell but they need to read the order better at this location and make sure to get it right. The food was good but not entirely what I ordered.

Update: we tried going here again and it wasn't any better. They forgot to give us half of our food after we waited a long time inthe drive thru. I understand people can make mistakes but I have issues everytime at this location. The rice was crunchy too. Other than that, it was good and we do love Taco Bell in general. This location has room for improvement.“

“Jay was beyond amazing today 1/25. She not only didn’t judge that I was trying to figure out how I could afford my meal with the budget, but she went above and beyond with making my daughter feel special. Thank you and we will be back to this location just because of her!“

“I just wanted to take a moment and say the Grand Rapids MI off 28 potbelly is amazing. It was busy as heck and the crew was on there game still getting to everyone well bringing amazing customers service! I will be eating here regularly! 😁“

“The last time I had been to Arby's they had their 5 for 5 deal. So it's been awhile. However I went there recently with a friend who loves their jamocha shakes which are delicious and out of curiosity I got a roast beef sandwich and brought back a lot of memories of me in the 90s chowing down on five roast beef sandwiches for five bucks!

The staff is always polite and friendly. They're quick to get your food and it's always presentable. I've only been on the inside once but it seemed kind of cold and sterile not really a warm welcoming environment.“

“I went here a couple of weeks ago and I just wanted to say the service was incredible! I got the ice cream cake and it was phenomenal—I would really recommend it to anyone. I was served by a lovely girl (shout out to Leona) and I will definitely be coming back!!“

“I actually like the chicken to be overcooked, I feel like a lot of fried chicken place can be questionable, is it the best fried chicken I ever had? No, but if I just need cheap fried chicken to go I'd pick this place over a lot of the place in time.“

“Always clean and stocked. They follow the 2 minute rule, most orders are out within 3 to 5 min. Almost every order received is correct with customized items. They show that when a team comes together, things get done right.
Thank you for making our mornings better.“

“I have to be honest, our crew is a big one. I didn’t have high expectations that they were gonna be able to serve all 20 of us in a reasonable time. But we put a lot of the orders in online ahead and Reesha had many of it done when we arrived, and for those that still need to order, she managed the entire store all by herself. She did it with a smile and believe it or not all the orders were right. Great job.“

“Love the hours and the service last time I went here dude at counter gave me and my freind a free drink not gonna drop any names because I dont want taco bell punishing there employees for breaking out of standards a multi million dollar company holds them under made my night and could tell that the young man was raised right and could see the good in other people“

“I had forgotten my wallet and it had lots of cash in it. I looked around all day for it and then I realized I might’ve left it at Jimmy John’s. The very nice people there had started in the back for me to come get it. They also gave me a free sub card, which was really really nice. Their sandwiches are great. Everyone there is super nice. I highly recommend if you’re looking for a nice tasty lunch!“

“I would definitely go back. The food was hot and tasted great.“

“Staff was awesome in taking care of my mistake as i ordered wrong. Very friendly, it was late at night and they didn't seem bothered that I put them out although I know I was surely a huge inconvenience. Thank you for great service and going above and beyond!“

“Had a wonderful experience there today.The food was amazing.And we were able to stay within our dietary restrictions while getting a very filling and delicious meal. It was also wonderful to be able to eat a meal for two people for less than twenty-five dollars“

“$3.99 for a kid's meal is phenomenal. Especially in this day and age. I fed my two girls and they were full and I didn't have to break the bank to do it. Thank you Burger King for making lunch time easier for me without Breaking the Bank. My girls were full and it saved me time in the kitchen.“

“Massiah, nana and sumer provided excellent customer service and was very helpful throughout my experience. Sumer was also friendly, professional, and made sure everything went smoothly. Both of them went above and beyond, and I truly appreciate their great service!“

“Omesha!! I can't say enough about this wonderful lady. Prompt service with a smile. She kept conversation my sub was exactly how I wanted it. Its nice to see a Lady who has pride in her job. Thanks for the great experience!! This girl needs a raise“

“The girls working tonight (10/30) were amazing! They were beyond nice and funny and made me one of the best sandwiches I have gotten from here in a loooooonggg time. Those girls deserve a raise FR!!!!!

Also, please change the sound your machine makes when online ordering, the sound assaulted my ears aggressively and made me jump. Thanks!“

“Absolutely amazing store!!!! I order here around a dozen times every month for my office when we get lunches for clients. We often submit large orders with substitutions and sometimes have multiple orders in one day. I can’t imagine the volume of orders they get besides us being downtown and the food still manages to get here super quickly. Every one of their employees I’ve interacted with have been very friendly and helpful as well. Not to mention the food comes out great every time. They definitely deserve recognition for all their hard work—thank you!!“

“Ordered my #5 without tomatoes....employee was busy on phone making evening plans....You could have saved yourself a tomato as I didn't want one, felt sandwich wasn't as good as usual. Skimped on products. Check orders better, please.“