Customers` Favorites
Customers` Favorites
“Just tried Rika's for my first time and WOW. The chicken tenders were remarkably tender, and had the best seasoning I've tried in Grand Rapids. Great sauce selection as well (spicy BBQ and garlic parm were so good).
So many chains (and even other local spots) use way too much breading or batter - not the case here. There's just enough to be perfectly crisp, without taking away from the chicken itself. It's fried to order, so the tenders were as fresh as possible.
The portions are great as well, I'm planning on trying the dark meat special next because it seems like a ridiculous value. I'll absolutely be returning to Rika's soon!“
Customers` Favorites
“On Monday evening, I visited the Standale store after rushing home from work and collecting my two young kids. I had a 16' equipment trailer behind my truck with 6000 lbs of material, which meant I could not squeeze through a drive-thru. I waffled on what to do, and there was no available parking. So, I remote started the truck, ran inside, to which a very kind customer let me pass, and the cashier named Jim urgently took my order and, without hesitation said he would bring the food to the truck, so that I could quickly get back to the kids. I was probably in and out in 2 minutes. Just a few minutes later, Jim came out with the order, and spoke to me like a true human, and said hi to the kids. And when the chocolate milk was missing, he ran back inside and grabbed two bottles, with apologies.
Chick-fil-A is built on service, so, I wasn't shocked that this would be the one place where they'd go above and beyond, but even then, it left a memorable mark on me. I had to leave a glowing review. Thank you for being so kind and understanding. Coming off an instance of bad service just days ago, this was incredibly refreshing. Thank you Jim and Chick-fil-A!“
Customers` Favorites
“I come to chick Fil a, but something is not right with your app. I have over 10,000 points and can never redeem them via mobile or in restaurants. I click redeem, choose item, add to order but when I go to check out, there is still a total. Today I went in the restaurant, scanned the item & it did not come off the order. Luckily the manager was kind enough to refund me what I wanted to redeem but that should not have to happen.“
Customers` Favorites
“My daughter and I drove a long way together from Westland to Wyoming to watch her son Michael(my grandson) play Basketball for Grace Christian University. After the game, wanting to get back home, we stopped at KFC to get a quick meal and get started on the long drive back home. We were greeted at the counter by a very friendly young man who asked if we were ready to order. We both ordered the 2 piece $5.00 meals. He informed us that it would take at least 10 minutes to cook up more wings,drumsticks and thighs. We growned, but decided to stay and wait. He felt bad and apologized and then said "Would you be willing to take 2 Chicken breasts in place of the other 2 pieces"? We said "Sure!,Thank you"! It was all very delicious and filling, and really helped to make our day even better. That was really very kind of him and you could tell that he works from the heart. Thank you“
Customers` Favorites
“food was delicious and fast service“
Customers` Favorites
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“Arrived 20 minutes before closing on a Friday. They ran out/didn't want to make more of the tenders and coleslaw. The employees were nice and apologetic and replaced the missing items with comparable sides but there were 4 cars behind us so they would have been better off making another batch.“