Starbucks in Lansing

“I get Starbucks almost every day. This store is hands down my favorite to go to. The people, the managers, the atmosphere and service are unparalleled. Every day it’s like an episode of Cheers and everyone is so lovely and friendly, they truly lift your spirits when you walk in. They deserve all the stars and praises.“

“i don’t often leave reviews, but this location blew me away! the bathrooms were sparkling, staff was friendly and attentive, and the food and drinks were well made! we missed one of our drinks, but after a short conversation with Remy they made the drink and even upsized it for us! we will definitely be coming back!“

“A really busy Starbucks with good service, but you may have to wait a little longer than normal because of location - howerver workers are fast and good. I only drink hot chocolate, so I don't have a lot of opinion on other items. Starbucks is the best of any chain for this drink. Period. This store has a good consistent drink, but at times is a little colder than I prefer.“

“Updating my 5 star review from 3 years ago to provide an updated customer service experience. I typically spend money at this location at least 2-3 times a week.

The last three times I have been there the experience has made me want to frequent another location because the drive through attendant has not been very hospitable.

Today I drove up and there was a thunderstorm so I couldn't role my window down due to the hard rain so I waited until I pulled up to the attendant to let them know I couldn't make my order at the speaker because it was pouring down and I couldn't hear well.

The attendant quickly told me she couldn't help me, everyone else was making their order in the rain and I could get out and come inside or drive back around and get in line. Wow! I would have been happy to drive back around or even come in if I had to, but not to deal with the person that spoke with me.

Well, I decided on a third option. Leave, with no plans to come back.

This was my go to Starbucks; not anymore!“

“I like to sit in a coffee shop and enjoy my drink. This modern and redesigned seating area feels cold and sterile, which sadly seems to be the trend at Starbucks. There are no comfortable lounge chairs, and the overhead spot lighting seems to shine in your eyes wherever you sit.

Parking: The parking area is poorly designed. The drive through line goes through the parking area, which makes it difficult to back out of a parking spot.“

“Very good stay, a well managed hotel. Very clean room. Friendly, accommodating staff. Beck on the front desk and Chief Engineer John Hazard were especially helpful. The hotel is walking distance from the State Capital buildings with convenient, attached parking and the ideal place to stay if you're doing going to the legislature. Lots of nearby bars and restaurants, walking distance. No need to drive, once you're there. I'll definitely be back.“

“Man they make the best Carmel crunch frappe with extra crunch. My favorite!!💜 Great friendly staff and wore gloves and very personal and on top of things. Great job

Parking: It Can be busy and stressful to grab a spot but be patient it's a big garage ramp

Kid-friendliness: Anyone is welcome“