“i don’t often leave reviews, but this location blew me away! the bathrooms were sparkling, staff was friendly and attentive, and the food and drinks were well made! we missed one of our drinks, but after a short conversation with Remy they made the drink and even upsized it for us! we will definitely be coming back!“
“This review is for Sarah and the rest of your morning/early afternoon team: I come to the drive thru mainly on Thursdays and the weekend to take my super anxious rescue pup for a car ride and to get his pup cup. He normally is fine with the exceptions of some whines as he patiently waits. Well, a delivery guy pulled up next to me at the speaker and my dog had a meltdown. Could barely get my order out over his barking. All of a sudden, Sarah came out the backdoor with a pup cup in hand for him. And Monty was back to his happy self. She didn't have to do that but went out of her way on a busy morning to do so.
I know this might seem small, but my dog seems to make people uneasy at times, and I try to expose him to more people by taking him as many places as I can. Everyone here is soooo sweet to him. I can't tell you how much it means to me! Sarah is such a great person to us, along with everyone on the team that we've come in contact with. Thank you for being the absolute best and so kind. Thank you for making a once abused puppy dog's day a little better, by being so patient and friendly.
Monty loves you guys.... and his pup cups (his mom also thinks the vanilla sweet cream cold brews aren't too shabby either 😉)“
“It was very busy when I went inside. But I was able to order quickly and I didn't have to wait more than a few minutes for my drink, which was surprising because they had a full drive thru, a full seating area and lots of mobile orders. Very nice service. Very quiet and relaxed inside. Highly recommend this location. They know what they're doing!“
“Very good stay, a well managed hotel. Very clean room. Friendly, accommodating staff. Beck on the front desk and Chief Engineer John Hazard were especially helpful. The hotel is walking distance from the State Capital buildings with convenient, attached parking and the ideal place to stay if you're doing going to the legislature. Lots of nearby bars and restaurants, walking distance. No need to drive, once you're there. I'll definitely be back.“
“On a good day the staff is great. Matt is the only one that can come across rude. Drinks are great. Nitro could be colder it's almost a room temp which is disappointing but the other beverages are great. 99 percent of the staff is always friendly and smiling. That's inviting 🫂“
“Man they make the best Carmel crunch frappe with extra crunch. My favorite!!💜 Great friendly staff and wore gloves and very personal and on top of things. Great job
Parking: It Can be busy and stressful to grab a spot but be patient it's a big garage ramp
Kid-friendliness: Anyone is welcome“
“They always go up and beyond to provide amazing customer service and tasty beverages. By far the best Starbucks in Lansing . Not to mention the Nitro brew at this location is always cold and crisp . The staff is always friendly and happy to help. Would give 10 stars for this location if I could! Shout out to the store manager! You have an amazing crew! 🎉🎉
Thanks so much“