Customers` Favorites
Customers` Favorites
“I was never a fan of gas station food, the food was good great for a quick bite, I got the fried chicken tenders. They have a big variety of fried food they will give you a biscuit with it. The guy was nice would recommend if you're passing by.“
Customers` Favorites
“They're are 2 KFC's closer to me but I always drive a little farther just to go to this location. The food is always fresh and I always get great customer service. Tonight I ordered the 8 piece meal. Lina was my cashier and she was very nice. I had a couple questions and she was very helpful. She got my food quickly & it was hot & delicious, and it's the little things like asking if I'd like honey or hot sauce and making sure there were napkins in the bag that I really appreciate. I will always go to this location for the great food & service.“
Customers` Favorites
“***This location is actually in Taylor, MI (Telegraph Rd, near I-94), NOT in Detroit as receipt indicates*** This store has the worst service! The worst attitutes! The worst training! No common sense! Because of past experiences at this location, I have literally not been here since well before the pandemic. It was probably 2018 when I last patronized this location because the service has been so terrible. Today, 11/29/2023 (3:36 PM), I decided to try to give them a chance. I was optimistic that after 5 years or more, surely the service has improved. Sadly, that was not the case. I arrived and proceeded to the drive thru window since it was cold out. Besides, I was just there for 2 Spicy Chicken Sandwiches. A straight forward order, nothing complicated or overwhelming. Only one other car in line at the time, which was in front of me. A reasonably quick in&out is what I had my fingers crossed for... but no dice. It took awhile as usual. But I still had hope there would be no issues, again because my order was straight forward, simple... 2 Spicy Chicken Sandwiches. Well, when it was my turn to pull up to the window, I did just that. No one was there. But I patiently waited and eventually an African American female (per my receipt, Host: Drive-thru 60069) showed up on the other side of the turnstile window. She said nothing, proceeded to push out my order bag, then reversed the turnstile back because (I'm assuming) she realized it had not been paid for yet. Then she walked away from the window. She still has not greeted me nor said a word to me. So I place my credit card under the metal coin holder on the turnstile and ensured that it made a "clank" sound to ensure she knew I placed my payment method on the turnstile so that she could initiate the transaction. She did come back, turned the turnstile to retrieve the card, stood at the window and made a motion which appeared that she swiped my card. Then this is where things get weird, she looked at me then stepped away from the window without giving me my card or order bag which was still sitting near the turnstile (I could see it). So I'm yelling out "Hello... Hello... Hello!" When she came back that's when she quickly placed my card and bag in the turnstile to push out to me. But before she did I proceeded to ask "did you just walk away with my card?". She IMMEDIATELY became irate saying "Didn't nobody walk off with your card!" along with many other choice words I will spare you, the reader of this review, from. But let's just say, she was irate about being questioned about walking away from the window with my card and attempting to convince me that she never walked out of my sight with my card. But if you're not in my sight's view that means you walked away. She then, while communicating in a irate tone, now with the microphone off (but I could still hear her), pushes the turnstile out with my bag and card saying something to the affect of "Ain't nobody trying to lose their job over...". I then grabbed my bag and card and said "I'm questioning why you walked away with my card". She continued to yell with the mic off. I then said, "I need my receipt", so she then (while standing at the window, I might add) printed out my receipt (Drive-thru receipt# 684), placed it in the turnstile and pushed it out to me. I grabbed the receipt to review it and ensure it was indeed my receipt, then she said "The receipt is correct! 2 chicken sandwiches". By that time, and I assume due to the commotion she was making, another employee, African American male wearing a plastic apron, walked up to the window next to her. She continued yelling, while he was trying to get her to calm down, so I said to him "I'm just trying to find out why she walked away from the window with my credit card". She then walked away from the window yelling, as he attempted to de-escalate her, and apologized to me several times for her behavior. Needless to say, I will“
Customers` Favorites
“Great food. A little pricy, but I will be back.“
Customers` Favorites
“The absolute best fried chicken in Michigan. We were coming back from vacation at 2am craving chicken. This place was open. We were not expecting anything and OMG this was amazing. My wife and I will never go anywhere else. We will drive over an hour to have this over and over again. Customer service was phenomenal and food was hot. My favorite ?!“
Customers` Favorites
“Great service and DELICIOUS food. As a first time being there I asked them to suggest something good app I went with their decision Crispy chicken burger with Cajun fries 😋 Chicken chawarma 😋 And the boneless grilled and fattouch 😋 I can't really tell you how delicious the food is! Gotta go try yourself 😋😋😋😋“
Customers` Favorites
“Been wanting to try this place for a while now so we finally stopped last night on our way home 15 minutes before closing and they were still so nice and accommodating.. After finally deciding on 3 dinners, it was ready pretty quick and the food was sooo good! Definitely recommend and will be goin back!“
Customers` Favorites
“I recently visited a fast-food restaurant and had a surprisingly pleasant experience, largely thanks to the excellent service provided by Saif. From the moment I walked in, he greeted me with a smile and made me feel welcome. Despite the busy lunch rush, Saif remained attentive and patient, taking the time to ensure my order was correct and answering all my questions.
The food itself was exactly what you’d expect from a fast-food joint—quick, fresh, and satisfying. I ordered a burger and fries, and both were served hot and well-prepared. While the menu doesn’t offer anything out of the ordinary, the overall quality was good for a fast-casual spot.
What really stood out, though, was Saif’s commitment to customer service. He checked in after I got my meal to make sure everything was to my liking, which you don’t often see in fast food. His friendly demeanor and attention to detail truly elevated the experience.
If you’re looking for a quick bite with great service, I’d recommend stopping by—and hopefully, you’ll get the chance to be served by Saif!“
Customers` Favorites
“Been here several times and it's always been fresh and friendly. Today they somehow upped their game though: we stopped by for a quick bite after running around and I ordered the wrong item (3 pc mixed instead of the strips). They fixed my mistake (not theirs) without even hesitation. Out of all the chicken options in Livonia, Lee's is at the top of our list. Great team that takes guest satisfaction personally.“
Customers` Favorites
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“Almost a 5. Staff was friendly, but they overcooked the chicken a little bit. We kept checking to see if was ready, but they kept cooking it and sure enough it was little over cooked, a little dry. It wasn't horrible. So I'm giving it a try again and will see if it doesn't come out so dry the next time around. It's better than the one by 275 at Shell gas station and much cleaner. I'll never go back to the one by Shell gas on Eureka and 275.Edited: I went again and this time the shrimp was overcooked. The tenders were excellent, tender and juicy. But I like shrimp and was sorely disappointed with the shrimp it was dark and they didn't have any honey butter sauce. The best one I've been to was in Hillsdale Michigan, which was my first taste of the place. So all other locations now compare to that one, and unfortunately this one at Star liquor had subpar shrimp. I reduce my rating to a 3.5.“