Potbelly
$ • Sandwich Shops, Fast Food, Salad
Hours:
3833 Lexington Ave N Suite 101, Arden Hills
(612) 252-5055
About Potbelly Sandwich Shop
Customers' Favorites
Potbelly Sandwich Shop Reviews
I had interaction with the staff and told them my car was totaled. They bought my lunch and wished me a better day.
Good food. Good service. You also might get lucky enough to hear the local artist John sing in the background too.
Uptown salad was amazing. Ordered it minus something's and made it paleo friendly.
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 10AM - 9PM |
Potbelly is a popular restaurant known for its tasty sandwiches and shakes. Many customers have nostalgic feelings for the food, especially those who enjoyed it in Illinois and now visit this location. The food is often described as excellent, with some favorites like the Italian sandwich and the chocolate shake. The shakes are praised for their perfect consistency, not too hard or melted, making them enjoyable to drink immediately. Some customers mention that the shakes used to have a signature round cookie on the straw, which adds a special touch.
While the food quality is generally appreciated, service experiences vary. Customers note that sometimes the restaurant is busy and may be short-staffed, leading to longer wait times. However, staff members often do their best to make the food quickly and handle issues well, such as remaking orders when problems occur. One customer shared a positive story about staff remaking their order after a delivery mishap, which greatly improved their day. Another appreciated staff kindness and caring attitude at their favorite location.
On the downside, some customers have experienced poor customer service, feeling unwelcome or ignored, especially at one specific location. They mention that staff can be rude, and greeting customers is sometimes overlooked. Additionally, there are some minor inconveniences, such as the lack of large fountain drinks and the need to bring paper towels for napkins. Overall, Potbelly offers good food with mixed service experiences, but many find it worth visiting for the quality and taste.