Sonic Drive-In
$ • Fast Food, Burgers, Ice Cream
Hours:
729 W Sunshine St, Springfield
(417) 862-8947
About Sonic Drive-In
Customers' Favorites
Sonic Drive-In Reviews
Awful Dr Pepper mix, been like this for months. We've suggested they look at it multiple times and they don't adjust it at all. All the other locations in town have great tasting Dr Pepper.
Horrible customer service to a loyal customer that visits 1-2 times per day for the last 2 years. Gave me a made up reason their app ordering is disabled when all other Sonics in town are still doing it. Then wouldn't help out a loyal customer with the discount the app gives.
Kind of pointless to advertise on your shiny bulletin boards that you have a new Cheesy Steak burrito and then not even have steak. When I ordered one of your new burritos this morning, I was told "I'm sorry we are out of steak". How does that even happen? If you have a promotional item that you are advertising on the boards in each stall, wouldn't you make sure to order plenty of that item? BIG FAIL.
Menu
Hours
| Monday | 6AM - 12AM |
| Tuesday | 6AM - 12AM |
| Wednesday | 6AM - 12AM |
| Thursday | 6AM - 12AM |
| Friday | 6AM - 12AM |
| Saturday | 6AM - 12AM |
| Sunday | 7AM - 12AM |
Sonic Drive-In offers a mixed experience to its customers. While the food is usually fresh and the atmosphere pleasant, some recent visits have been disappointing. Customers have encountered issues with accuracy and customer service, with incomplete orders and confusion over toppings. However, the drive-in experience remains convenient, with quick service and the ability to enjoy the meal from the privacy of one's car.
The restaurant's atmosphere is described as pleasant, and the food, particularly the chili dog and crinkle fries, is praised. Customers appreciate the fast service and the ease of ordering from the speaker. One customer even had a positive experience with a spilled milkshake, where the server quickly provided napkins.
Despite these positive aspects, some customers have faced frustrations, such as long wait times, incorrect orders, and issues with the payment process. One customer had their burger order messed up multiple times, with the staff repeatedly adding cheese despite the customer's requests.
Overall, Sonic Drive-In offers a mixed experience, with both positive and negative elements. The convenience of the drive-in setting and the quality of the food are balanced by occasional issues with accuracy and customer service.