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“I normally receive great customer service and great food, well let’s just say today wasn’t so great!! Ordered a salad , the lettuce was bad and for some reason someone decided to put a lot of black pepper and seasoning on it , make me think that someone really enjoyed their lunch break .🤷🏽♀️🚬“
“Vanessa was very kind and patient with me. I had rewards for a free treat. Every time I added it to my cart and went to checkout the price went up. She helped me understand that the price went up because it hadn't charged me tax yet.
My only criticism with this location is I wish there were more soft chairs or benches to read or do school work. I'd spend hours here at a time.“
“This is my Go To location when visiting in St Louis. I have the Sip Club so I am in here frequently. Busy and popular location with people of all ages. Students to Seniors. A meet up place for friends and relatives. Friendly staff. Charlie behind the prep wall was helpful and courteous. Many others as well. New large ordering kiosks“
“Bread bowls lately are a disappointment, no matter which soup I try in it. Bread is tasteless and kind of wrinkles up. I don't know how to explain it. This has always been my favorite thing to get there, even in the summer but the ladt 4 times, the bread was a disappointment.“
“I had a horrible experience the last time I was at Panera Bread in this Central West End location and was definitely hesitate on returning again. I love Panera Bread though and decided to try again … Shanda B., Jayla H., & Devin Y., were all on staff when I decided to try again & they made sure me and my guy food was fresh and accurate. I’m pleased to know there are still people in customer service that care because some people truly don’t! I thank the night shift on Friday night & I’m going again on Saturday to get the same thing. Thank you Panera Bread and the night shift from a loyal loving customer. Job well done.“
Cafe • $
“I did a catering order here and the order was PERFECT! Sandwiches were wrapped well, the salads looked great, overall everything was presented well and tasted great. It was ready at the time I set to pick it up, and the employees were very kind! I’m very pleased!“
“This is a very nice Panera. We went here instead of Belleville because that location was out of our favorite cookies. The staff is friendly, attentive, and helpful. The drink station is all in one place instead of having hot and cold drinks on opposite ends like most other locations. It was nice not having to run to the other side of the restaurant to get milk for my iced coffee. The customer base always seems to be cheerful quiet adults, which gives the place a chill atmosphere.“