Customers` Favorites
Customers` Favorites
“I was just having a bad day and then went to pick up my order at this location and the staff just changed my entire mood. The young people working there were extremely friendship and even gave me a recommendation for a sandwich to try next time. Just had to come leave a review and tell Firehouse that they did a great job hiring those guys! Super awesome vibe and I appreciate them making me smile after a long day!“
Customers` Favorites
“The service was friendly and atmosphere comfortable the food was mediocre. Small salads and was not as menu described. The nachos my daughter ordered were awful in presentation and taste. Chips were thick and stale and just dropped onto a plate with a bowl of cheese dip on the side. Berry lemonade was delish!“
“I'm not sure what is going on with this Biloxi Walmart Subway location, but I think every other subway needs to take note. I ordered several subs on the app, one of them being the Subway club. Right after I ordered, I received a phone call from the restaurant letting me know that one of the meats (ham) was not available. She gave me several options, one option was to add more turkey and roast beef to the sandwich, which is the one I chose. She was so friendly and professional and engaging. I was thankful for the call and told her as much. To add to that, when we picked up our order and brought it home, we found a handwritten-note apologizing for the inconvenience on a complementary 12-inch chocolate chip cookie. I do not remember the last time I had such professional and friendly service. And all the sandwiches were excellent...well made and delicious. She went above and beyond, and the service was impeccable.“
“My boyfriend and I went to this location after 10pm. Gena was working solo. She had 2 guests in front of us and she never stopped smiling. Her demeanor was one that you do not really get to see from service industry workers anymore. Especially during a graveyard shift. She maintained a very clean work space and changed gloves between every person. Sure the gloves are something that should be changed but again, this practice is sometimes missing. I tried to tip her in cash but she was not able to take any. Since I wasn't able to tip her I wanted to make sure she got a good review. Gena is such a sweet soul and it is refreshing to see a young employee with such a positive attitude taking pride in their work! Thanks Gena!“
Customers` Favorites
“Vegetarian options: They have just veggies and more
Dietary restrictions: They have low calories on some of the menu
Parking: Plenty of space and handicaps
Kid-friendliness: Yes they are
Wheelchair accessibility: Yes“
Customers` Favorites
“I had trouble placing my order online so I went ahead and went in and was worried because I had several items to order. But the young lady working handled it wonderfully. She was efficient and fast, and made sure to give me awesome service even tho I forgot a few items and she had to back track to fix my order. I wish I would’ve caught her name to give her the recognition she deserves but she was awesome. Our sandwiches tasted good, the store was super clean, and of course like I said the service was amazing.“
Customers` Favorites
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“Please, please, PLEASE tell me this Pass Road, Biloxi location isn't closed!!! I tried to order online last weekend and it said online order was down, today the location doesn't even show up as an available JJ's! Y'all just put my new favorite sub on the menu and started the Freaky Fast Rewards! I live just 5 minutes away from this location, the one in Gulfport is way too far to go to with any kind of regularity...“