Chick-fil-A in Jackson

“I first had a sandwich back in the 70s at the Jackson Mall and was immediately hooked on Chic Filet. I can’t begin to count how many times I’ve eaten there and it’s always been great. Sadly, I was served the traditional chicken sandwich and couldn’t eat it due to a foul taste I can’t describe. I didn’t complain because I had some colleagues with me that were enjoying their meal and I must mention that the staff were so polite and genuine. I’m planning on giving it another try in the future. Sincerely“

“Family wanted Chick-fil-A so we found the closest one open. Turned out this one is inside a medical rehabilitation center. Still had a good experience. I went in for takeout and the staff were super nice and friendly. Quick and accurate service. Wonderful food. Thank you very much for being great today! And loved the piano background music. Oh yeah... No kale or Mac&cheese at this location.“

“The fries size is too small! This is probably one of the oldest locations in the area. The drive-thru only has one lane, and there isn’t a separate lane for mobile orders, which makes pickup very inconvenient. The inside also looks quite old and outdated. Service was pretty slow, and overall, the experience could definitely be improved.“