“Used app to place order. When went in store to pick it up, they had not placed bags in pickup area so you could see the tag and know which order was yours, so I still had to ask for help from someone. New girl was training and wasn't very friendly. Floor is always sticky which isn't pleasant. Food is good but I always have to check and make sure they put gravy in with each order of mashed potatoes.“
“This was my first time at a Zaxbys. The food was fantastic and the service and staff were great! There was a medical emergency in the parking lot right after we got there and the staff showed so much compassion for the situation...also still gave us great service.“