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“I like Panera for the most part... I have been going to them since they opened their doors years ago... 20+ consistently good food.. some locations cleaner than others... the districts mgrs need to tighten that up... but it's also people not carrying about their job too...“
“Amyah took care of me at the register! She smiled and was very courteous. She was very patient because I was being indecisive. After making my choice my food was delivered promptly and it was delish! Thank you to the cooks in the back….lol Awesome job Panera City Park Team🙌🏾“
“I love panera soup they have the best broccoli cheese soup ever my friend likes their mediterranean sandwich and their soup so it's different my my friend likes to Eat in the back but I would prefer to eat where the windows are so that I can look out but I think a little bit of update“
“I get five stars for all the service and the food and the even beverages but the only thing I would complain about is the atmosphere, and it is not even the issue of the store itself but more so then people that fill up the store. It seems to be one of the main go to spot for judgemental religious folks. I hate how I get looked as if u don't belong because of my pets personal preferences to style and suc we are
Vegetarian options: There should be more vegetarian options!
Kid-friendliness: Yea
Wheelchair accessibility: Yes“
“My wife and I got coffee from here for the first time today. We were helped by Erika. She was absolutely amazing. If Erika is not the manager, she should be. She gave us 5 star service. Thank you Panera Bread for hiring Erika as she is truly a winner. Thank you again Erika.“
“Panera rarely disappoints! Customer service at the Northlake location was excellent. They had a brisk lunch crowd for inside and pick up orders. I got my refreshing lemonade with unlimited sips, a half sandwich and half salad combo, and of course that irresistible pecan braid! Lots of chicken in the salad and a healthy slice of the avocado ong with everything. I'll visit this location again!!“
“We had lunch at this Panera on April 26, 2025 my dad and I and we must say that it is always a guarantee for a quick and tasty lunch with its salads, sandwiches, hot and cold dishes. You order directly from a computer and pay by card, then when the dishes are ready you are called by name. Very good value for money and always fresh and good ingredients. Go there!“
“I could taste a hint of Chlorine in the tea & energy drink. Usually the water is good with a clean taste. Might need a new filter.The cashier was a older lady, she was very kind and helpful as I wanted to order something different for me.“
“Delicious! Delicious! Delicious! Customer service is always fantastic as well. Go and enjoy some cheddar and broccoli soup with a piece of delicious bread or a bagel, and the brownies are so delicious! You can go wrong with the selections at Panara.“
“I don't often go to this location... seems short staffed more often... but the food is always excellent and the service has always been good when I have gone here... I have enjoyed going to Panera as a whole for probably 25 + years if not more.. far back to their early days... always consistent... and can't get enough of the orange scones! 🥰“
“I have been coming to this location since it opened. The last few years the service and food haven’t been the best. I was pleasantly surprised this time. I ordered a pick two with broccoli cheddar soup and a tomato basil BLT sandwich. I got the French baguette as a side. I had a lemonade to drink and also got a kitchen sink cookie. Everything was accurate and tasted great. There was no wait for the food in the drive through line. They ran out of medium cups so they gave me a large for free. They also ran out of silverware but I didn’t mind. Overall this was a great experience.“
“While traveling, we stopped in Charlotte for breakfast in between flights. With a little figuring out of where to enter the restaurant, we were able to place our order with a very nice employee and have our food within eight minutes. The coffee was scrumptious and the food was delicious.“
“The Chiken Bacon Rancher is very delicious, very fast service and very good price, the machines for the excellent order..
The chicken bacon ranch is very tasty, very fast service and good price, the order machines are excellent, I am satisfied“
“Had a mishap with DoorDash taking over 45 minutes to drop off my order when the store is less than 10 minutes away. I called Panera, they not only remade everything but went above and beyond in customer service when I picked it up! My son enjoyed the gifted cookies.“