Popeyes Louisiana Kitchen
$ • Chicken, Fast Food, Chicken Wings
Hours:
11858 University City Blvd, Charlotte
(980) 258-8465
About Popeyes Louisiana Kitchen
Customers' Favorites
Popeyes Louisiana Kitchen Reviews
Share your opinion about Popeyes Louisiana Kitchen
Terrible customer service. I ordered a meal and a side of red beans and rice. When I got home, I realized the red beans and rice was missing. I called the store and was told I had to contact corporate. I did and 3 weeks later with a few follow ups by me, I still have no resolution beyond canned emails. I went to the location to talk to a manger but they were "busy" and could not see me. The clerk behind the register would not make it right by just giving me a red beans and...read full review
Menu
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 11PM |
People in Charlotte Also Viewed
Popeyes Louisiana Kitchen serves Louisiana-spiced chicken and shrimp in generous portions at a good price. Some customers have experienced long wait times, with one reporting a 20-25 minute wait for just two chicken legs out of a 10-piece order. The staff has shown effort, especially a knowledgeable employee who works hard to keep things moving, which could help improve the overall experience if others matched her dedication. The food has received mixed reviews: the smaller pieces are delicious, but some larger items, like a large breast, have been undercooked, and sides like coleslaw may not taste fresh. The restaurant has also faced issues with order accuracy and sometimes over-breaded shrimp, with some finding the "hot" flavored wings not spicy enough. Customers also noted that during recent visits, cash was the only accepted payment method, which may have affected service quality. Despite these challenges, the location has great potential, and improved food safety and professional customer service could make it a much better place.