Smoothie King in Charlotte

“I wanna start by saying I genuinely can’t remember what my life was like before Smoothie King 😭 thanks to my friend Jay for showing me what heaven is, I absolutely love it.

Get the Power Meal Slim Vanilla, it is sooo good and I never get tired of it!! The avocado toast is chef’s kiss too.

I will say though that the new avocado toast with eggs is a little spicy in a not so good way… (have in mind that I’m not into spicy food) I wish there was an option without the spice. But that’s it, still obsessed and always excited to go back lol“

“I can’t say enough great things about this Smoothie King location. I’d especially like to recognize Ty and the rest of the staff for consistently providing some of the most polite, professional, and welcoming customer service I’ve experienced.

They take the time to get to know their customers, remember your order, and genuinely build a rapport with their guests. There have been days when I’ve come in feeling stressed or having a rough day, and I leave in a much better mood simply because of the kindness and positivity they show every time.

The smoothies are always made perfectly, and I’ve never waited more than five minutes for my order. I’ll gladly drive across town to visit this location instead of one closer to me because I know the quality of both the service and the product will be exceptional.

Thank you, Smoothie King, for building such an outstanding team. Ty and the staff truly set the standard for what excellent customer service should look like!“

“I always receive great service here. Today, when I went in to pick up my order, the staff member, Ware, said he was working on his own and thanked everyone for their patience. It was very busy but we still didn't wait long at all, but if we had that would have been reasonable. He was working hard and managing everything with kindness and a couple of us noticed his maturity and leadership. Well done!“

“Visited here with my husband yesterday. The franchise owner is so sweet and informative! Thank you so much for modifying the strawberry smoothie for me; one of the best I've ever had (and I really LOVE strawberry smoothies) :) We will always be back when we're in the area. Thank you so much! God bless you and your business :)“

“This Smoothie King has easily become one of my favorite stops, especially after an intense workout. But what keeps me coming back isn’t just the smoothies it’s the customer service.

Great customer service seems harder to find these days, especially since the pandemic, so when a team consistently gets it right, I believe it deserves to be recognized. The morning crew at this location is always on their A-game. Every time I visit, I’m greeted with a positive attitude, my order is handled efficiently, and the overall experience feels welcoming rather than transactional.

Consistency is another major reason I recommend this location. My smoothies are always made exactly how I expect them same quality, same taste, visit after visit. The establishment is also consistently clean and well maintained, from the ordering area to the seating space.

Whether you’re stopping in after a workout, grabbing something on the way to work, or simply looking for a good smoothie, this location is worth visiting.

Good products can bring you through the door once. Great service, cleanliness, and consistency are what bring you back and this team delivers all three.

Definitely one of my favorite Smoothie King locations and one I’m comfortable recommending.“

“Tried the Peanut Power Plus Chocolate and it was really good. Not too sweet, nice and thick, and actually filling. Exactly what I wanted. Staff was chill and I didn’t have to wait long. Easy spot to grab something quick and good. I’d come back!“

“I went in the other day for a little treat because I had been having a rough day. My smoothie was amazing Elizabeth did a wonderful job making it for me and the laughs her and another girl behind the counter, I believe her name was GiGi was brilliant to see. The welcoming and fun vibe was a great pick me up! Will definitely be back soon!“

“Heathy options for pre or post workout nutrition. Easy access option located immediately in the lobby of the Morrisson YMCA. We staffed with excellently trained young staff. Great pricing and value for money. Tip, enjoy the massive discounts on Fridays for certain smoothies!“

“Having a mix up with my order the morning before, I came in the next day and Courtney, the store manager, happened to be there and was very helpful. She listened, empathized, and apologized for the situation the day before and was super kind, and friendly. She is why I will be coming back for more of these great smoothies!“

“I absolutely love this Smoothie King crew! Every worker on every shift is hard working, diligent, and attentive (I'm a regular 😅) They know me by order and name at this point. They always take care of me. The service and atmosphere alone is why I choose this store over any of its competitors! Make sure you stop by and tell them PB Swizzle with Cocoa Nibs sent you! Shout out to the staff and owner. Thanks for taking care of me guys! 🫶🏾“

“Today was my first time visiting Smoothie King, ever. Tyra helped me today. She was very friendly and upbeat. She was also very knowledgeable on the menu and helped me make a great selection for my smoothie and flatbread. Thanks again, Tyra!“

“I had an excellent experience at Smoothie King today! The two girls working were so sweet and provided top-notch customer service. They ensured I got my smoothie quickly before work, which I really appreciated. Their kindness and efficiency made my day, and I’ll definitely be returning to this location. Highly recommend!“

“Stopped in to grab a smoothie (morning of January 18th) for an online order. My smoothie was ready and waiting for me upon entering the store, and the associate working that morning gave me a warm welcome. My smoothie was delicious and tasted fresh. I always have good experiences at this location, great and friendly staff!“

“I'm sorry to give a negative review because most of the time it's very good here. However, this is the second time I've had a bad experience with a Smoothie King within the last couple of weeks. First, I order delivery, which is done through Uber Eats, and VIKTOR V through Uber Eats never showed up with the order but set the status as delivered. Of course, it's impossible to contest an order like that since it's not done through the Uber app but through Uber in a web browser, and in order to say there's a problem with an order it needs to go through the app; so, no way to get the money back on that one. Then, today, I put in my order at this Smoothie King to be picked up (no more delivery) and the guy working there can't find my order in the freezer. Well, he goes to the back and suddenly pops out with a bag with my order. I get home and find two melted bowls. If he left them out, why didn't he say anything? I guess the airpods he had in his ears helped him sufficiently tune out the consequences of his irresponsible conduct. I hate writing a bad review because I really like what I get most of the time and don't have this experience most of the time. But, once you let people start ruining the business you lose customers. I will think twice before ordering from Smoothie King again.

Update (13 May 2025): I'm glad Smoothie King reached out. I went back yesterday evening and was served by Josh. He's very friendly and did a great job! I'm glad I was able to go and have a good experience again at this Smoothie King as I didn't want to just stop going. I'm bumping up the star ratings.“

“Smootie king use to my every day place but then the people that use to make that place my favorite place stopped working there.But I was there yesterday and I saw my favorite person she(Bindy)came back after a long time.Safe to say now I won’t be getting any obnoxious service anymore.“

“I went through the drive through and forget to make my order I asked the young lady can I make my order or did I have to go back around I believe she would've made it, but I also believe it would've confused her she was very nice about it and we had a quick lol about the situation“

“I’ve always come to this location cause they usually doesn’t mess up my order but today I’m guessing y'all hired someone new that’s just taken folks order and not making them right 🤦🏾‍♂️ Aubria new more training air buds needs to be out so she can hear customers. Oh yeah she shorted me on the fruit and granola didn’t put no peanut butter or honey on my bowl.“