Panera Bread in Greensboro

“I had a lovely experience when I went in to have a quick breakfast and do some work from the cafe.
Recently turning gluten free I knew options would be few. The manager came over and created an egg bowl for me with bacon and avocado. I didn’t mind being charged for a sandwich because she went through the effort of “figuring it out” for me.
Such a nice experience from a young woman who didn’t have to do that and especially when more often than not recent younger employees don’t put forth that kind of effort.
Atmosphere is 4 stars only because Panera circa 2006 was the best atmosphere and it’s gotten a less cozy/ comfortable over the years.“

“Today they were very busy. Never had to stay in line before with about 7 in front of me. I should say that I am a sip club member, so I come in very often. And every time, every employee is very friendly and nice. Whoever is hiring for this store picked an amazing crew. Great job!“

“I stopped by the hospital location and had a great experience at Panera Bread. Compared to the previous tenant, which I believe was a Subway with more limited hours, this is a huge improvement. There were several times I needed food late, only to find the previous restaurant closed. Having Panera open 24 hours is a tremendous benefit for hospital staff, patients, visitors, and families.
The restaurant was exceptionally clean, and the atmosphere was nice, quiet, and relaxing. There's plenty of floor space, so it never felt crowded.
The menu offers a wide variety of choices, making it easy to find something for almost everyone. Ordering was simple with four or more self-service kiosks, along with the option to order in person. I also appreciated that they accommodated my request to add mayonnaise to my grilled cheese without any hesitation.
One feature I especially liked was the digital order status board, which displays your guest number or MyPanera name when your order is ready. It makes pickup quick, organized, and easy.
Overall, this is a clean, comfortable, and well-organized Panera Bread that's perfect for hospital visitors, staff, patients, or anyone looking for a quiet place to enjoy a meal.
I'm genuinely surprised by the low overall rating here. Based on my visit, the cleanliness, convenience, atmosphere, and service all exceeded my expectations. I didn’t realize I was a MyPanera member & saved $2 on the meal I picked up for a friend staying at the hospital & the particular meal served was not to my friend’s liking… luckily it was open 24 hours and there was several things to consider to eat.“

“I really appreciate the Manager Savoy for hearing my complaints, taking accountability and offering a solution. Customer service is impeccable and I am just so grateful that he was able to turn a negative into a positive. I love Panera bread but was sick of being disappointed with this location. Savoy change my whole experience. Savoy is a great manager who actually cares about his store and wants to make it better. Thanks so much again“