“Thankful for this Panera’s consistency and fresh ingredients. The current/recent staff don’t make mistakes, the food is made correctly. I order a lot of delivery as well, there always arriving proper temperature and timely. I get a lot of perks as a member that I can take advantage of because unlike other nearby Paneras, since they don’t lead me to disappointment. I wish, as a company, they would ditch plastic thoughVegetarian options: You can make most of the food vegetarian apart from meat soupsParking: For being at the mall, it has surprisingly good parking in its area“
“The food is fresh and hot and the orders are correct. I placed an order for a half tuna with tomato soup, and the sandwich was delicious. Packed with tuna. They even included the spoon, the croutons and plenty of napkins. It's the little things that count. I placed the order and went to pick it up, not expecting it to be ready yet, and it was already there. Just YUM!!“
“Stopped in to grab take out. Ordered French Bistro Onion Soup, Chips, Steak and White Cheddar Cheese Sandwich, plus petite chocolate chip cookies. Everything was delicious and fresh. Loved that they had Ginger Ale as a fountain drink.* Rest room was clean too.“
“Panera will probably remain a favorite for me. I often place orders for sour dough and basil tomatoe bread and do Rapid Pick Up. This time my order was overlooked and I had to make a second trip the next day. As good customer service I thought it would have been appropriate to offer some kind of compensation for the inconvenience. I will continue to make purchases but would feel more valued as a repeat customer if shown a bit more consideration.“
“I only go to Panera right now to stock up on pastry items. I go to their counter and make my selections like 2 of A, 2 of B, 2 of C, 1 of D, etc. I usually end up with 10-12 items total. It even prints up a nice list for them to work from. Yet, if I don't watch each and every move, the server makes, something always gets left out or a wrong item gets put in. This is ridiculous! Added to that, each time they get put it all in a different type of container or bag, which sometimes makes the order a pain to deal with. If it wasn't a superior product, I'd never go back.“
“We've gotten take out twice in two weeks & it was beyond perfect! The food was incredible & fresh & customized to our requests. We have a closer location, but this will be our go to location now! The take pride in what they serve their customers & that brings us back! I honestly don't believe any place has gotten our food order correct in a year or more! Great staff that cares!!!“