Chick-fil-A in Jacksonville

“Audrey, Rigo, Bradley and Michael were amazing!! They were quick and kind, my order was perfect! They were so friendly and welcoming and i’m definitely stopping by to see them more often!! If you guys see this, thank you for being so kind! <33“

“The last couple of times we have been they have messed up our order in someway. We went last night and I ordered at the table for the food to be delivered to the table. Well the older lady who cleans the tables came out with our tray and just started yelling for our table number. Then we never got our drinks with our order so my husband had to go up to the counter to ask for them and he was ignored for several minutes. They were not busy inside so that couldn’t be the excuse. We finally got our drinks and were able to enjoy our meal. The lady who brought out our food was still wearing the same gloves that she used to clean the tables and sweep the floors with and clean around the trash can. When we went to throw away our food the trash can was so full we could barely get our trash in it. Once again the dine in area was not busy at all. So no reason it could not have been taken out. Previous times they have given us the wrong drinks and messed up my order completely and gave me stuff I did not order but failed to listen to what I said and give me the stuff. The place seems to be going downhill with their dine in staff. The only reason we go here is because my daughter likes to play at the playground inside.“

“Since under new management writing new review. Accommodated an order for my son who has Celiacs (no reaction noticed or observed). They had issues in their system removing the biscuit but accommodated us several weeks ago so decided to leave a good review. Manager was friendly and helpful.“