“Scott and Megan are the BEST SO FAR!!!!! Scott had more patience than Ever going over options. Megan Totally laid the SMACK DOWN on the Delivery process. I don’t as a Bit UNSATISFIED with some of the workers there in the past. Thank you two for EARNING My Business Back!! Great Job………“
“I like the specials they frequently have in their app. Two of their small chicken wraps for $3 total is great. But, I tried a Smash'd Potato Bowl, which is the one with French Fries. Not to my liking but it was a cheap being it was a special; so no complaints. Next time, I'll try the Mashed Potato bowl with chicken nuggets. I'm guessing I'll like that better. Their chicken sandwich was great as always.“
“Being an 80s kid, I loved Pizza Hut. Unfortunately for me, Pizza Hut has declined over the years to the point that I quit going. Nostalgia had me in the mood for a Pizza Hut pan pizza recently and thought I’d give the this location a try. We’re now going on our fourth order this month! This location has single handedly restored my love for Pizza Hut. I didn’t review after our first visit because with chains being so inconsistent lately, maybe I hit them on a good day. To the contrary - every visit for us has been exactly the same. Customer service is outstanding - we pick up using the drive thru. Every time, the staff has been courteous and efficient. And the pizza? Took me back to my childhood - perfection. Every single pizza we’ve gotten at this location has been top quality. Thank you and please, whatever you’re doing, keep it up. Corporate - find the manager or managers responsible and quadruple their pay. Do not change a thing about this location.“
“Yesterday, I had a problem placing my order, which was an App Special, despite repeated attempts. I almost gave up and ordered food from elsewhere but since I was out and about and close by to this Locust (Charlotte), North Carolina Pizza Hut store, I stopped by to see if they could help.I walked in and at the counter was a very nice, professional young lady named Cecilia who immediately made clear that she would do her utmost best to help me. And she did exactly that. Much to my pleasant surprise, rather than cause me more frustration trying to get the order to go thru on the app (or simply giving up), she conjured up her magical powers and simply placed the order at the counter, which took some knowledgeable manipulation of their order system due to what I wanted being an App Special. 10 or 12 minutes later, my order was ready and I was a happy camper as I drove home.These days, all parts of the restaurant industry are having such a hard time getting staff to act in a professional and gracious manner with customers. They don't look customers in the eye and they don't know how to interact/speak with customers in a productive manner that also leaves the guests of the store feeling like they were cared about and listened to. Cecilia certainly went totally opposite to that stereotype and instead handled my situation like an old pro. I don't know what her position is within the store but if she is not currently the store manager, I have full confidence in her abilities to handle those store manager responsibilities some day soon... and far more.Thank you Cecilia! And Happy Easter.“