Customers` Favorites
“We went at 6pm Feb 3, 2025. We travel a lot and have been to many restaurants. Banner Elk Subway really impressed me! The 3 employees, Trey, Michael and Bayleigh were the complete oppposite of what you hear about young folks being lazy and not wanting to work. They were SUPER friendly. Michael and Bayleigh made fantastic sandwiches and were so patient with my indecisiveness. Trey asked me if I liked football and so we talked about which college and pro teams we liked. The 3 worked together like best friends and seemed appreciative of not only having a job, but of the customers. Obviously, they have been raised right and have a manager who appreciates them. They probably could teach customer service classes to local folks, starting with Bella's crew next door, as all the times Ive gone there, I only had one really nice waitress. Stay positive and do not let the mean customers change who you are! Thank you for the fun experience!“
Customers` Favorites
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“Had a good experience after a mishap with supplies at the store. They quickly addressed the issue and even tried to compensate me for it.
I had to wait for awhile. However I gave them a 5 because of the following: Any business can have something unexpected happened, and in my opinion it’s about how you handle those situations that can make a difference. And we as the customer should have patience in unexpected situations. This location stepped up to address the issue. Along with the fact that they were very interactive and aware of everything that was going on in the shop.
I will definitely come back the next time we are in town. Thank you guys.“