Customers` Favorites
Customers` Favorites
“To describe my recent expedition through this McDonald’s drive-thru as a “disappointment” would be to commit a crime against language itself. No, this was not a mere inconvenience—it was a full-blown descent into the abyss of customer service, a fever dream of incompetence wrapped in grease-soaked paper and apathy.
I arrived with hope in my heart and hunger in my soul, expecting, at the very least, mediocrity delivered efficiently. Instead, I was greeted by the auditory equivalent of a malfunctioning robot gasping for its final breath through the drive-thru speaker. My simple order—one medium fry, a cheeseburger, and a sweet tea—was somehow translated into a chaotic symphony of confusion and delay. It took twenty-one minutes. Twenty-one minutes for what could only be described as the culinary manifestation of despair.
When I reached the window, the employee looked at me with the haunting, thousand-yard stare of someone who had long since abandoned all dreams and aspirations. My food was thrust at me with the grace of a catapult, the bag already translucent with oil, as though the fries had personally fought a losing battle against time itself.
The fries were limp, their once-golden glory reduced to pale shadows of their former selves. The cheeseburger was a crime scene—its cheese folded like a crumpled napkin, the bun askew as though it had been assembled mid-earthquake. The sweet tea, that supposed Southern nectar, tasted like the diluted tears of a disappointed angel.
I sat in my car for a moment, staring into the void, the smell of overused fry oil permeating my soul. This wasn’t fast food—it was slow agony. The kind of experience that doesn’t just ruin your appetite; it ruins your faith in humanity’s ability to operate a deep fryer.
To the management: what transpired that night was not a meal. It was an ordeal. A test of patience, spirit, and digestive endurance. I hope you one day look upon your drive-thru cameras, witness the chaos you’ve sown, and feel even a flicker of remorse.
One star—because zero is not an option.“
Customers` Favorites
“Honestly one of the best, if not the best sandwich place in the Pinehurst/Southern Pines area. The prices may look a little on the pricey side, however what you get for it is well worth it. The whole sandwich is large enough to be 2 sandwiches and the amount of meat and other ingredients they put on the sandwich is worth that cost too. They have really good bread for the sandwiches and high quality meats and toppings as well.“
Customers` Favorites
“I always love my visits to Chick fil A! The workers are always kind, courteous, and polite. The food is absolutely delicious! You won't find better chicken nuggets! Their fries are also amazing and I love getting their chocolate milkshake. Would definitely recommend! 5/5 stars! 😊“
Customers` Favorites
“Excellent service and amazing food! I ordered on-line and inadvertently selected the wrong location. I called that location to cancel the order and was told they couldn’t help me with the refund. I assumed I would spend the next several days in a battle to get my money back. When I arrived at the Southern Pines location, Jason T volunteered to help me get my refund. He went above and beyond! Because of him I had a fantastic experience. Well done 👍🏽! Food was great as well“
Customers` Favorites
“I love to frequent Habit when I am able to. They have a great selection of made to order items. I have never gotten food that was cold or old. Really loving the new sliders they have Alex the GM is wonderful and very attentive as well as the staff here. I have never had a bad experience.“
Customers` Favorites
“Good experience. Place was clean and presentable. It wasn't too crowded and I didn't really have to wait. I enjoyed it.“
Customers` Favorites
“Made from scratch biscuits were delicious“
“Plenty of hot food options. Best durn tater wedges around! Prices are fair and the owner (I assume she's the owner) is always pleasant to deal with with a big smile. "Would you like something to eat? ?" The gas station itself also has a few good options for drinks, snacks, etc.“
Customers` Favorites
“We visit weekly! Great food and custard. Tammy is wonderful!“
Customers` Favorites
“My husband and I & My son ate there last night. It was my son's first time eating there & he just absolutely Loved it and wanted to give them a 5 Star ⭐⭐⭐⭐⭐ rating! 😊 The service was great and our food was delicious and ready within 5-6 minutes after ordering. And that was dining in not going through drive thru. This was mine and my husband's 2nd time eating there & it was really good the first time as well. My son really liked the food that he told the lady who took our order all about it and everything. And told her that he became their #1 fan & how everyone should come eat there. He was so thankful for us taking him and wanted to keep telling the lady how pleased he was, that she ended up making him a chocolate milkshake at no charge. He was so excited ☺️☺️ and then me and my husband ended up ordering us milkshakes as well !!“
Customers` Favorites
“I don’t think I’ve ever felt strong enough about a quick service food place to write a review about it. My husband and I go to this location several times a month and every time we leave talking about how impressed we are at the friendliness and professionalism the young guys and girls in there display. They greet you. They say goodbye. They take their time making sure your order is correct and made well. They also always seem like they are having a great time working there. The place is always super clean too. Really appreciate them and how reliable this J.M.’s is.“
Customers` Favorites
“As a true southerner. Born and raised here. I was raised on smithfields. And I've had my share of smithfields from all over the state. Came for lunch today was literally one group of people here lol that's it 🤣 it's 12:22 and only 3 ppl here. So ofc I was like oh god it's that bad considering all the reviews I had read. Anyway I got my food pulled pork sandwich with fries. Fries super hott and crispy. Sandwich was good, but it was dry had to keep adding thr vinager sauce to it... not the red sauce idk who would ever put red sauce on pulled pork lol gross. Anyway sandwich was good other than the dryness. Although it has alot of MSG. And I know thos because every time food has alot of MSG my heart goes absolutely insane. But other than that it was good.“
Customers` Favorites
“Online order for pickup. Fast process and the order was perfectly executed and ready when I arrived. Better than subway (and I eat subway fairly regularly due to convenience) and definitively more reasonable than Jersey Mikes especially since I think Firehouse puts more on their subs than Jersey Mikes and the price for a 'large' sub was about $5 -$6 cheaper at Firehouse than at Jersey Mikes.“
Customers` Favorites
“My review and recommendation are coming from a a place of gratitude and appreciation. My husband mistakenly picked up the wrong order, someone with the same name as his made a similar order. We didn’t realize until we came home with the wrong order. We had already paid for the order I made so I called and spoke with a co owner. She graciously delivered the order to our home and even brought cookies for the kids! The mistake was my husband’s but she was still so kind and generous to us!! This is the kind of person that deserves my dollar. This is the kind of business owner I want to support! I also love jersey mikes subs over any other sandwich franchise.“
Customers` Favorites
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“I had to leave a review because I was actually blown away at how great every single staff member was today. And I feel like good employees are hard to come by these days. I went in for lunch and it was super busy, tables full, many people in line, lots of pick up orders and I still was greeted when I walked in the door. It took a while as I expected with a line that long but witnessed the team working together and the positive attitude everyone had. I just wanted to give you all a ?? you are noticed!“