Firehouse Subs Edwards Mill
$ • Sandwich Shops, Fast Food
Hours:
4111 Ed Dr, Raleigh
(919) 647-4291
Customers' Favorites
Firehouse Subs Reviews
Customer service was terrible. Katie definitely needs training. We were redeeming our T-Mobile Tuesdays rewards. We couldn’t find where to put the code in the app & add the correct item to actually show up with the rewards. It wasn’t the normal way. We asked the 3 workers. And Katie with the reddish burgundy colored hair said she didn’t know and she believed it was expired. Another worker said several others redeemed theirs today so she knew it WAS NOT expired. Told us it...read full review
Customer service was terrible. Katie definitely needs training. We were redeeming our T-Mobile Tuesdays rewards. We couldn't find where to put the code in the app & add the correct item to actually show up with the rewards. It wasn't the normal way. We asked the 3 workers. And Katie with the reddish burgundy colored hair said she didn't know and she believed it was expired. Another worker said several others redeemed theirs today so she knew it WAS NOT expired. Told us it had...read full review
Ratings
Menu
Hours
Monday | 10:30AM - 9PM |
Tuesday | 10:30AM - 9PM |
Wednesday | 10:30AM - 9PM |
Thursday | 10:30AM - 9PM |
Friday | 10:30AM - 9PM |
Saturday | 10:30AM - 9PM |
Sunday | 10:30AM - 9PM |
Every sandwich I order here is delicious and presentation is acceptable. However, the last two times that I've been in the store within the last 2 weeks, there have been a few issues that may be a reduction in quality trend and needs to be addressed.The drink machine had no ice on one visit and the drink station needed cleaning.They were out of ham on another visitA Sandwich I ordered did not have all the ingredients as described in the sandwich and I did not realize this until...read full review