“I gave KFC5 stars because they accommodated people in the best way. I attended a robotics meet.. there was a lot of hungry people, the drive-through line was wrapped around the building, they were so friendly, attentive, and had not one attitude! PLUS they served grilled chicken my favorite; we don't have grilled chicken anymore in Raleigh. I was so over the moon. Thank you you guys; you did a great job this past Saturday kudos to you!“
“Came by here after shopping at Food Lion. It's been a while I had KFC. Went through drive-thru, ordered their 3pcs. Chicken box meal with 2 sides. Ordered mashed potatoes and gravy and Mac and cheese. My friend ordered their BBQ chicken tenders, a side of LARGE fries and 4 extra biscuits. When we got to the window, I asked to make sure they gave me extra crispy chicken, and they did. We double checked our order, and I see they gave us 2 mashed potatoes and a regular (small) fries. Friend didn't want to go back...I told her I paid for what I want not what they gave us. So I went in and told them their mistake, staff was nice, apologized and gave me a Mac and cheese, and large fries. She told me to keep the extra mashed potatoes and small fries. I'm impressed, the staff was not rude nor argued with me about their mistake. Now that's Customer Service! I gave them 4 stars because their chicken were too small guess everyone's cutting back on portions but charging us a whopper of a price!!“