Customers` Favorites
Customers` Favorites
“After a long night in the ER Thurs night into late Friday morning, I was a bit to tired to cook dinner, so my wife and I decided to just "grab a bite", my daughter requested Chick-fil-a so I drove to Tunnel Rd. As I pulled into line, I noticed the car in front of me had paid cash, and the young man seemed to have his hands full trying to organize everything. Having been in the food service industry years back I know it can sometimes feel a little intimidating when you have a hand full of cash and someone approaches you, so I hung back until he looked organized. When I did pull up Oscar briefly acknowledged what I had done, and the asked for my name to start my order. I was happy to see he realized why I did it, and figured that was the end of the matter. Just as I had finished with my order, and was ready to pull up, another gentleman (sorry did not get his name) approached me and also acknowledged what I had done, and thanked me for being courteous, I smiled just before he handed me a small card good for a free dessert saying something to the effect of "We like to acknowledge and reward when people act kindly". After a very, very long day, this was the ray of humanity I needed to get me through the rest of it. I hope both those gentlemen get a pat on the back.“
Customers` Favorites
“Great staff, great food! play area is typically clean“
Customers` Favorites
“I like new favorite new fast food is awesome for lunch and dinner only but not breakfast!“
Customers` Favorites
“I was having some trouble redeeming a reward in the Zaxby’s app to get a free sandwich with any purchase over $1. The app instructed me to call my local store, and I begrudgingly obliged. I called and spoke to the friendly manager, John. He said he didn’t know exactly how to fix the problem, but I could come in and he would take care of everything. I started panicking. What if I went in there and John was on break and nowhere to be found? What if he instilled false hope and couldn’t actually fulfill his promise? I took a few deep breaths and decided to give John a chance. I drove for four minutes to my destination. I walked in and immediately heard someone talking to a customer at the register. He said his name is John. I smiled. I approached him and said, “I think I spoke to you on the phone a few minutes ago about the sandwich dilemma.” I placed my order and he asked what sandwich I wanted. “Spicy club.” He loaded me up with not just the free sandwich but also a few other goodies that I don’t want to mention here because I don’t want John to get into any trouble. Let’s just say the value of the items far exceeded the amount I spent on my initial purchase. John went above and beyond to make sure that I left as a happy customer. I wish the world was full of more people like John. 😎“
Customers` Favorites
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“Stoped in after church ordered food Got home no biscutis and no butermilk ranch for wings
Elizabeth has her hands full she was helping the cook drop a new batch while traning new guy that was waiting on me Been here a few times in the past was bad coulnt get food had to wait in line drive thru a long time to find out the truck didnt come and they had no food to cook. Been back two times since she took over as mgr .a lot better . so this one on the new trainee . hopefuly they will make it up to me next tme . Hard to get good help in this world today“