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“We came to Balsam today and interacted with tristian, Morgan, isaiah and walked away feeling extremely taken care of. There was another customer who intoxicated and trying to interact with us, but the staff stepped in and made us feel unbelievably comfortable and looked after. Before this interaction even took place, the staff was already personable and kind. As a woman, these kinds of interactions with staff are so important and I am so happy to have met them today. Thank you staff from the bottom of my heart!“
“Great brewery, the owner Greg is very personable and great knowledge of beers. Makes great combinations and every beer we tried we enjoyed. My Wife and I made the trip from Gatlinburg and weren’t disappointed, and got to see some Elk around 430 pm back to our Air BnB through Newfound Gap Rd“
“We rented our Innovation Cullowhee to host welcome drinks for our wedding. Booking everything was super easy and the Innovation crew were incredible in getting details and setting up things. This is an awesome location with lots of games, great drinks, and super helpful staff. I'd also say don't sleep on the homemade ginger beer!“
“Food truck typically here, huge open spaces for plenty of guests. They have a lot of merch for sale and it seems they have a lot of cool events going on. When we got here it was Taylor Swift trivia - so cool! Staff were very friendly and helpful with letting us try different samples.“
Customers` Favorites
“Yum! Kristen greeted us with a cheerful welcome and continued the outstanding service throughout our entire experience of picking our on tap and lunch. I highly recommend stopping in post hike to recover with an awesome meal and drink. Thanks for the excellent service, food and experience!“
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Customers` Favorites
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“HARD TO FIND lol huge sign on the side of building but entrance is a small door past where you’d expect. We walked into a pizza place and tried to order beer. OOPS. Service is better here than the other innovation location but it may of just been the time of day we came.They have a big selection, cool vibes with darts and do half pours!!“