Dunkin' Donuts in Wilmington

“I've been coming to this Dunkin' for months, and it never disappoints! The staff here are incredibly nice. The consistency in quality and service is what keeps me coming back. The location is clean and has a cozy vibe. I highly recommend!!!“

“i go to this location weekly and there they’re always fast, delicious, and kind. they’ve never gotten my order wrong and kiya is the best she needs some appreciation! also whoever made my avocado toast at 11:25am on 12/21/23 needs a raise it was AMAAAAZING lol“

“This is genuinely some of the best Dunkin’ coffee I’ve ever had! I travel often and visit Dunkin’ locations all over the U.S., including my home area of Charlotte, and this one stands out for its consistency. I've stopped by several times this past week, and every single time, they got my coffee just right—which is impressive because I'm very particular about how I like it. The coffee is always on point, the customer service is exceptional, and the store is incredibly clean. Keep up the great work!“

“Food was great but the staff tried to gaslight me on what I ordered... very weird experience, all they had to do was recap the order if they were confused... but instead they tried to convince me that I said "I didn't want it" when I didn't even get asked a question. Either way, the coffee was great and the breakfast sandwich was better than expected“

“I wanted to change my review. I did have a bad experience with them at first, but it was also my fault but I have now apologized and so has the manager and we have started the new year outright. I go here every morning they make the best signature latte cookie Drink Ever, I literally go every morning. They are the only ones that make it so good. So give this place a try they’re great“

“I'm not sure what all these bad reviews are about. Most of them sound like lazy people not wanting to have to repeat their order so the associate gets it correctly as sometimes the headsets are not great or you may have a heavy accent! Or you're just too lazy to go back in and tell them you wanted your drink or sandwich another way. There's so many variables to each coffee and how they're made and you each know we all like our coffees a certain way and if you're willing to spend the money on dunkin you ARE already pickier than most coffee drinkers!

I'm from charlotte and have been here in wilmington for a couple days now because I travel for work. I usually order my dunkin in charlotte where I'm from and from the same exact dunkin for almost 4 years now. This dunkin has not only been beyond helpful and beyond wanting to correct anything even if I ordered my coffee the wrong way. I even forgot to grab my food picking up a mobile order one day and ordered delivery for another sandwich for myself (the other was for my fiance) since I was hungry now and they threw in the sandwich it forgot to pickup with no extra charge and no issues what so ever. All the employees are beyond helpful and so sweet.

IF YOU HAVE AN ISSUE SAY SOMETHING TO THEM FIRST. don't run to Google and not even give them a chance to correct whatever your issue
"Closed mouths don't get fed"....or atleast fed what they wanted. Smh. Yall silly down here!“

“I had a great experience at Dunkin' thanks to the manager, Anna. She was incredibly sweet and patient with me while I placed my order, making sure everything was just right. Her customer service skills were top-notch, and even though I had a few questions, she handled them with a smile. On top of that, my order was prepared quickly and perfectly. I really appreciate the excellent service, and I’ll definitely be back! Thanks, Anna!“

“They are associated with the college, so you cannot order on the app, use gift cards, or gain points at this location but the convenience for students being next to the parking deck and down the street from the dorms means this is the perfect place to grab a coffee on the way to class or to study. I found this place fantastic, the staff was beyond excellent. They have a decent selection of doughnuts and all your favorite and seasonal coffee beverages. Inside and outside seating was comfortable and convenient.“