“We enjoy this Chick-fil-A especially the new mobile through Lane. Since we use the app to order is very useful to us to be able to get in the mobile through Lane and quickly get what we need. You do need to order with the app first before you get in the lane. They also have a standard drive-thru Lane and a dining room.“
“The owner and operator of this location, Ross Parrish, is friendly and very active in the community. When he was having this location remodeled to keep up with the high demand of customers he frequently posted on their Facebook page the progress and kept everyone informed of when it would reopen. The staff is always friendly and go above and beyond to be courteous and friendly. The food is always great. The Chick-fil-A ONE mobile app is useful and their rewards program is valuable for regular customers. The only problem I have with the app is that I never receive the updates about free rewards offered by the managers of the locations I frequently visit. I did receive free offers for a year and a half, but haven't received any in over a year now. I uninstalled and reinstalled the app and still don't receive them. But the rewards program is still valuable for earning rewards for purchases you make. The ability to order in the app and use the mobile drive thru pickup means you don't have to wait as long in line at the drive through as those who don't order ahead of their visit. If you know and love Chick-fil-A food then you will not be disappointed by this location. I prefer Chick-fil-A over Popeyes Chicken, and even though they serve more people at Chick-fil-A the wait time is always less than it takes to get through Popeyes.“
“I love how friendly the staff are at all Chick -fil-A restaurants I have visited and they don't mind giving extra condiments for any of there meals. I was surprised when I didn't have to pay extra for my extra condiments I ordered. Thank you for including God in your atmosphere.“
“Just wanted to compliment the management of the Hanes Mall Chick fil A. We didn't feel like our food was up to their usual standards; kind of had a funky taste. We told them about our concerns and they listened! They replaced our sandwich and confirmed that yes, the oil was scheduled to be changed. Thanks Chik Fil A!“
“The app counts a combo as one item. I order a drink& fries and that's one item. I saw 2 items in my order so I thought I was fine. I got 2 drinks and 2 fries. The employee said the phrase that just drives me nuts..."sorry for the inconvenience".;“
“Yes, Chick-fil-A has changed, or shall I say their hiring process has changed. My granddaughter put in an application for a cashier's position, during an interview-for- hire event, but was told she was told " they would call her to let her know whether she had gotten the position or not." She was not one of the chosen! You may see 1 or 2 blacks working; and I have yet to see a black operator here in Winston Salem, NC. I also, submitted an application for a kitchen manager position, but received a message via Indeed, "I was not one of the chosen! I have worked for Chick-fil-A for ten years, and have an associate's degree. Where is the diversity, Chick-fil-A? I had the honor of meeting Mr. Truett Cathy before his passing, and he personally thanked each and every employee in the store for our hard work and commitment. His representation and admiration for what matters (equal employment) sticks with me to this day. Moreover, I would rather spend my money where I,we, us, can have equal employment opportunities.“
“First time I've been back since they rebuilt and I love the new building but the food wasn't that great today, even though there was a line around the building as usual. My favorite go to Chic Fil A is the one in Kernersville. The chicken strips tasted like they kept them heated, not as crispy fresh and the mac and cheese was not as expected. The new layout is easier for drive through and to get in and out of the parking lot.“
“I love the chick-fil-a sandwich, it's all good, and reasonably priced. I love the people that work for chick-fil-a, not sure where they find all the best people to work there, but what ever they are doing, it's working. Definitely recommend making a visit.“