Customers` Favorites
“Leann and Stef are amazing! Their own pockets they buy bacon and cheese to give to dogs. They are extremely nice women and the rest of the staff is great too…. Thank you for being so kind to my dog and I hope your bosses know how nice you guys are.“
Customers` Favorites
“amazing. I went and got a non dairy smoothie this morning and it was great. the lady at the window was super sweet“
Customers` Favorites
“I love the Dunkin’ on 101 a💜 in Milford NH I love all the staff I wish I knew names but I haven’t met a person that I didn’t like😘“
Customers` Favorites
“Picture this: New Year’s Day. I’m surrounded by hungover individuals at my friend’s house (I was the DD all night). I must brave the cold walk to my car if I want to take a shower. As I am driving down the road, I see the sparkling oasis of THE Amherst Dunkin' Donuts. I am greeted at the microphone with arguably the best experience I have EVER had:
“SALUTATIONS! YOUR DUNKIN EXPERIENCE AWAITS!”
Now- I’ve been told to wait before. I’ve worked in customer service, so I get it. But this guy knows show business. He had that sparkle, that passion for customer service you only see once in a blue moon.
“THANK YOU FOR BEING PATIENT. IT IS TIME TO BEGIN THE ORDERING ADVENTURE!”
We are off to a fantastic start. I order a refresher and an old fashioned donut. Side note, my refresher is PERFECT. I am aware my donut choice is not for everyone, but this guy knew how to commit to the bit,
“ AH! A donut from the 1800’s for you.”
Listen, I’m already cracking up. I can barely hold it together. I drive up to the window, expecting to meet some sort of riddle master who wants to bargain for my first born. Get this guy a freaking award! In fact, make him audition for SNL.
I am greeted with the sweetest man who takes my card and gives me my food. It was not the same guy who took my order, as he was a bit more subdued in nature, but it is clear this crew works seamlessly together. I am pleased as punch to start the new year off so whimsically!
Thank you to the Dunkin’ crew that made my food this morning. You guys ROCK! Happy New Year!“
Customers` Favorites
“I want to give a SHOT OUT to the Dunkin Donuts @ 42 Daniel Webster Highway. There is only one person who is working there today. It is a young kid, that is doing a wonderful job and is doing it professionally and with a smile too. Sorry, I didn't get his name but I think he deserves a raise!“
Customers` Favorites
“I just wanted to thank the two young women working at Dunkin’ this morning on Wednesday, May 6th around 8:30 AM. I had stopped in asking about the Nurses Week free coffee promotion. Both employees were smiling, pleasant, and so kind during the interaction. Earlier, I had a very uncomfortable experience at another Dunkin’ location where the employees seemed disgruntled and reacted in a way that felt embarrassing and dismissive when someone asked the same question. So walking into your store and being treated with kindness and professionalism really meant a lot to me.
Thank you for your compassion, customer service, and for simply making someone feel respected. Small interactions like that truly make a difference.“
“I’m giving 4 stars because 1) the coffee and food I get every time is great. Always tastes the same and is very good! But…. 2)Every time I go I order the same thing, a medium cold brew and a sausage and cheese on an English muffin, nothing else, and it’s a different price every single time. Yesterday I paid $7, today I paid $9.23. The first time I went I paid $4.52. I’ve also paid $8.73, for the exact same order.“
Customers` Favorites
“Not a big time reviewer of local chains but the staff was very nice when I went and I hope they get a raise :)“
Customers` Favorites
“The early morning weekday duo of Karen and Bev is nothing short of a very well-ouled (and plesant!) machine! They work steadily and quietly until a customer arrives and on a or both of them greets them often by name (and knowing their order!) Simultaneously, on line orders are being sent non-stop and they're filling those too! Steadily, orderly calmly. At about 7:00, Taylor and Justin arrive, take their places in the "dance" and things continue in the same steady, orderly and very pleasant manner. They make their Dunkins a very nice place to start my morning and I'm most grateful, for their early morning hours, their hard work and for simply being pleasant and kind. There's nothing more important than that! Thank you!“
“Seems a lot of people will complain if there's a minor inconvenience, but won't leave a positive review if they have a good experience... I stopped in shortly before 6PM to grab an quick bite to eat and a coffee for the drive home. Got the $5 two wake-up wrap and iced coffee combo. The employee greeted me when I walked in, let me know in advance they were out of some items so I wouldn't get disappointed after ordering, and prepared my order quickly and handed it over with a smile. 10/10, would visit again.“
Customers` Favorites
“I have been to at least 10 different Dunkin donuts, all the way from Manchester NH, to Massachusetts, to nashua all multiple times && 9/10 times I have to bring my coffee which is just a small French vanilla iced coffee with five creams and five sugars melted back inside to have it remade, && I just went to this Dunkin donuts on Amherst st, && yes I waited a little longer at the window then usual for just one coffee, but it is AWESOME!!! So many days I've been disappointed going to Dunkin donuts && this place just made my coffee the best I've had in over 2 months so just wanted to say thank you for that!!“
Customers` Favorites
“Yummy coffee and tea!! The new cheese stuffed croissants are amazing!!“
Customers` Favorites
“this Dunks is by far THE WORST Dunks I have ever been too! never get the orders right the staff on the night shift is a joke and insanely RUDE! when you tell them they got the order wrong they act like it's YOUR fault and not theirs! some of these younger kids need to get fired and replaced by people who know how to make coffees and deal with people. also charging 50 cents for whip cream is a joke I don't know any other Dunks that are doing this. for 50 cents they better fill the whip cream up to the dome hole. what a joke this dunks is. completely pathetic and doesn't compete to the surrounding Dunks. would rather drive the extra 15 mins to Milford Dunks. . I would give a -★ if there was an option.“
Customers` Favorites
“The staff here is amazing! All very nice people! I had some fraudulent charges hit my venmo account. So my card didn't have enough to cover my order, and my car was having mechanical problems in the parking lot.. rough day to say the least..? and the staff brought my order out to me in the parking lot anyways. It's not often you see acts of kindness like that, and it was greatly appreciated ?“
Customers` Favorites
“{{restaurant.reviews}}“
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“I stopped in this morning for a coffee and a donut, they made my coffee perfectly and the donut was so much better than Dunkin'. It's definitely not fancy but exceeded all my expectations. I regret how many times I drove without giving it a shot before now.“