Customers` Favorites
“The team here always goes the extra mile to make you smile!
As an example, I arrived this morning to pick up a large order, with my toddler in my arms. I decided to do multiple trips, but when someone working saw this (sorry, I didn't get her name!) she grabbed the rest of my order for me and ran it out to us. She even paused to make my toddler smile and laugh and wish us a good day. We love coming here.“
Customers` Favorites
“amazing. I went and got a non dairy smoothie this morning and it was great. the lady at the window was super sweet“
Customers` Favorites
“I love the Dunkin’ on 101 a💜 in Milford NH I love all the staff I wish I knew names but I haven’t met a person that I didn’t like😘“
Customers` Favorites
“The staff here is amazing! All very nice people! I had some fraudulent charges hit my venmo account. So my card didn't have enough to cover my order, and my car was having mechanical problems in the parking lot.. rough day to say the least..? and the staff brought my order out to me in the parking lot anyways. It's not often you see acts of kindness like that, and it was greatly appreciated ?“
Customers` Favorites
“I want to give a SHOT OUT to the Dunkin Donuts @ 42 Daniel Webster Highway. There is only one person who is working there today. It is a young kid, that is doing a wonderful job and is doing it professionally and with a smile too. Sorry, I didn't get his name but I think he deserves a raise!“
Customers` Favorites
“Picture this: New Year’s Day. I’m surrounded by hungover individuals at my friend’s house (I was the DD all night). I must brave the cold walk to my car if I want to take a shower. As I am driving down the road, I see the sparkling oasis of THE Amherst Dunkin' Donuts. I am greeted at the microphone with arguably the best experience I have EVER had:
“SALUTATIONS! YOUR DUNKIN EXPERIENCE AWAITS!”
Now- I’ve been told to wait before. I’ve worked in customer service, so I get it. But this guy knows show business. He had that sparkle, that passion for customer service you only see once in a blue moon.
“THANK YOU FOR BEING PATIENT. IT IS TIME TO BEGIN THE ORDERING ADVENTURE!”
We are off to a fantastic start. I order a refresher and an old fashioned donut. Side note, my refresher is PERFECT. I am aware my donut choice is not for everyone, but this guy knew how to commit to the bit,
“ AH! A donut from the 1800’s for you.”
Listen, I’m already cracking up. I can barely hold it together. I drive up to the window, expecting to meet some sort of riddle master who wants to bargain for my first born. Get this guy a freaking award! In fact, make him audition for SNL.
I am greeted with the sweetest man who takes my card and gives me my food. It was not the same guy who took my order, as he was a bit more subdued in nature, but it is clear this crew works seamlessly together. I am pleased as punch to start the new year off so whimsically!
Thank you to the Dunkin’ crew that made my food this morning. You guys ROCK! Happy New Year!“
“I’m giving 4 stars because 1) the coffee and food I get every time is great. Always tastes the same and is very good! But…. 2)Every time I go I order the same thing, a medium cold brew and a sausage and cheese on an English muffin, nothing else, and it’s a different price every single time. Yesterday I paid $7, today I paid $9.23. The first time I went I paid $4.52. I’ve also paid $8.73, for the exact same order.“
Customers` Favorites
“Not a big time reviewer of local chains but the staff was very nice when I went and I hope they get a raise :)“
Customers` Favorites
“I just wanted to thank the two young women working at Dunkin’ this morning on Wednesday, May 6th around 8:30 AM. I had stopped in asking about the Nurses Week free coffee promotion. Both employees were smiling, pleasant, and so kind during the interaction. Earlier, I had a very uncomfortable experience at another Dunkin’ location where the employees seemed disgruntled and reacted in a way that felt embarrassing and dismissive when someone asked the same question. So walking into your store and being treated with kindness and professionalism really meant a lot to me.
Thank you for your compassion, customer service, and for simply making someone feel respected. Small interactions like that truly make a difference.“
Customers` Favorites
“The early morning weekday duo of Karen and Bev is nothing short of a very well-ouled (and plesant!) machine! They work steadily and quietly until a customer arrives and on a or both of them greets them often by name (and knowing their order!) Simultaneously, on line orders are being sent non-stop and they're filling those too! Steadily, orderly calmly. At about 7:00, Taylor and Justin arrive, take their places in the "dance" and things continue in the same steady, orderly and very pleasant manner. They make their Dunkins a very nice place to start my morning and I'm most grateful, for their early morning hours, their hard work and for simply being pleasant and kind. There's nothing more important than that! Thank you!“
Customers` Favorites
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“If You want an unbelievable breakfast sandwich with real egg, real bacon and sausage, along with a polite service.Very friendly people and a good coffee hot or ice to join the sandwich.Stop here do not go to dunkin donuts. They get your order , correct with efficiency. The food tastes way better.The coffee is great ! like I said , polite experiences , everything very clean . Professional both brookline and milford location !“