Chipotle Mexican Grill in Springfield

“Hands down the most dedicated staff i’ve ever seen at any fast food establishment. Because of the storm they lost power and their system went down. They didn’t even hesitate to come up with a solution to keep the doors open and customers happy. Yes it was cash only, but what can you expect when they had no power… Yes the line was long but the girl at the register (with the green braids) shoutout to her because she stepped up and was calculating everyone’s order and keeping the whole place organized while also laughing and chatting it up with customers. I have seen places lock the doors at the slightest inconveniences but this staff here today really stepped up and deserve Recognition . Not a SINGLE staff member had a negative look on their face while dealing with this issue! That is so rare to find in a team! Just had to shout them out, they really made our night!“

“Food was good but they're occasionally out of ingredients. I asked for fajita veggies and they didn't have any. When I asked when some more would be out, the server looked behind to the cook and just shook his head no. A bit disappointing.“