Chipotle Mexican Grill in Brooklyn

“The food was delicious, but the portion size didn’t justify the price. We specifically asked about vegetarian options, and the server wasn’t very helpful in explaining what was available.

We dined in, and unfortunately, the experience wasn’t very pleasant. The employees were joking around loudly, which made the environment quite noisy and distracting. It felt more like a college cafeteria than a decent dine-in restaurant. The owner should consider training the staff to maintain a calmer and more professional atmosphere for dine-in customers.“

“The Chipotle Mexican Grill I visited was easily a flawless 10/10 experience, setting a new standard for what fast-casual dining should feel like. From the moment I walked in, the restaurant was spotless, the line moved efficiently, and every employee seemed genuinely motivated—a reflection, no doubt, of the incredible leadership of the General Manager. You could feel their presence everywhere, not just behind the counter but in the energy of the team. The General Manager greeted guests personally, offered samples to unsure customers, and coordinated the kitchen with precision and warmth. They knew regulars by name, remembered their favorite orders, and even stepped in to wrap burritos or stir the guacamole when things got busy. Their attention to detail was remarkable—from making sure every portion was fresh and consistent to maintaining impeccable cleanliness standards and an upbeat atmosphere. It’s rare to see this level of dedication in a high-traffic restaurant, but this GM clearly led with heart, discipline, and pride in their team. The food itself—perfectly grilled steak, flavorful rice, fresh pico—was top-tier, but what truly elevated the experience was knowing that someone so passionate was ensuring every customer left satisfied. This wasn’t just a meal; it was a masterclass in hospitality, driven by a manager who clearly sets the bar higher every single day.“

“I was the first person in this AM, so I could’ve very easily received a practice, warm-up burrito.

This turned out to be one of the better Chipotle burritos I’ve had in some time. Tasted great, but more importantly, didn’t explode or become unrolled after a few bites, which happens often at lesser locations.

Excited to have this in the neighborhood!“

“Limited food selection. Not so nicely set up room. It was clean ok. Food was also ok. Except not much to choose from. The boy with the glasses was really sweet and nice. Helped with the order and paid attention when I was inquiring about the food.
Overall ok place.“

“My go-to, home base Chipotle. This staff knows how to cook 👌 food is always on point.

Staff is also always cool despite being constantly slammed non stop. Always been treated with respect there. The place is generally clean enough for such a high volume location and I tend to eat at the restaurant most of the time.

An institution in Williamsburg.“

“I'm not sure why everyone else has a bad review but I personally had a pleasant experience. The portions are ok, but I think that's every chipotle I've been too that had ended up being on the smaller side. However, there is one worker over there that is amazing, she makes the experience that much more wonderful. Me and my girlfriend are always happy to see her and I have a feeling she knows who she is. Overall, food taste good, as mentioned, portions could be unfortunately on the smaller size but everything is good

Parking: Free parking“

“Today 3/26/26 I think her name is Crystal serve me this morning. She did a great job serving us customers. She didn't treat us like babies by serving us 1 tsp of what we ask for. Chipitole restaurants need more people like her, because for the high price you charge we should be able to get a good amount of food. Crystal deserve a bonus and raise because she makes chipotle looks great!!! I will be going back there because of her!“

“Brooklynites If you're in Park Slope and need a reliable, delicious meal without the wait, this Chipotle location delivers. The staff here is incredibly efficient, moving the line quickly even during the busy dinner rush.

Every ingredient on the line looks fresh, and they don't skimp on the portions. The guacamole is perfectly seasoned, and the steak is always tender and well-marinated.

It's clean, consistently high-quality, and hands-down one of the fastest spots in the neighborhood for a healthy, filling lunch or dinner. Definitely a go-to when you want great food on the move.“

“I recently moved to the Flatbush area and I love this chipotle location. I was a bit hesitant at first because of the reviews but it is probably just miserable people that didn’t get their way. my daughter works in fast food as well and some people need to be more understanding they are human beings as well!! Overall staff is very friendly and accommodating, I have not once had an issue here.“

“Court st. Brooklyn location and maiden Ln. In manhattan is the best to me when it comes to clean store, employees are pleasant and the food is delicious. I ordered a bowl and burrito and it was full of everything they never disappoint. Also the music and vibes are calm/ relaxing.“

“I ate here lots of times and eating now I will say that, One of the few chipotle never get any problems if i want extra rice they make it happen always left happy food is amazing people amazing thank you not making this place ghetto as some of many chipotles in nyc.“

“I just came from there and the young man name London or London was my server. He such a nice young gentleman. He served me good portions and made me laugh. He deserve a raise and bonus. It's hard to find good people like him. He's a good asset to your company. Also, you guys need to add more honey vinegarette in those cups. Those small ounces doesn't go all over our chipotle salad. It's beyond ridiculous!!!! Do better!“

“the workers here are always so kind, there are new workers now but the old workers were always so welcoming, they give you big portion sizes which is worth the money, but recently the salsa and lime sauce aren’t filled all the way up which is kind of upsetting“

“Christian and the team demonstrated phenomenal customer service throughout the entire shift. Their ability to maintain a positive attitude and efficiency, even when ingredients ran low, was truly commendable. They ensured every guest felt valued and well-cared for. This level of dedication is a significant asset to our operations. We appreciate their outstanding efforts in providing such a positive experience for our customers.“

“I ordered off Uber Eats from this location for my work lunch and although it was an hour and a half late (not the restaurants fault) it was so delicious I devoured it in 10 minutes. All of the chipotles in the city make their food so salty it’s almost inedible but this one used just the right amount of salt and perfect portions just chefs kiss 💋“

“We ordered for mobile pick up and it was ready by the exact time. Once we got into the store, pick up was very easy and the worker was very nice. Our burrito bowl was loaded and did not skimp out on guac. Our bowls did have little meat but everything else was an amazing portion.“

“I don’t know why the other reviews are really bad. As for my experience this Chipotle is great! Strategic location, clean bathroom, customer service respectful, but most importantly food is fresh and really good.
You just need to like a bit spicy because the chicken is a little spicy I don’t know how spicy are the other meats.
Overall, I think Chipotle is one of the best things that happened to NYC 😅🤗🤗“

“I placed an order and the app says ready for pick up 7:50 p.m. has been waiting till 8:05 and saw the guys making the order at that time while it's already says ready for pick up. Asked the cashier, she told me that there is an order ahead of me they have to make and that's it. Food is ok but customer service is not good“

“This place is great but I really loved he food except the sour cream I asked for a little bit she put a lot and then when we where paying the total was 56$ but she said 66 dollars and said the drinks are free and gave like 5 cups even though we didn’t ask for it but it’s ok I don’t need a refund“

“Best chipotle I ever been in to the city wow the team were so kind and very nice when I had my order I had a kids meal and one of the workers told me they didn’t have chips but instead of chips they give me a extra protein which was so amazing and kind from him I really love your hard work that you guys do God bless you guys so much tyris and lyzal and the whole team love you guys definitely coming to this chipotle every time il be around the area“

“Its a reliable location they always have good meat, but staff arent always very warm service giving. The portions are somewhat proper and theyre not too skimpy. They'll throw in a two pieces meats after the scoop, sometimes. Clean space.

I always get the chicken but i'll look for the picture. Tried the smoked brisket its aight i just stick to chicken.“

“They ran out of peppers and onions. I told them I'd take them raw or wait for them to cook them. They said no they literally don't have any peppers or onions at all. They also ran out of salad dressing. Those two things are major reasons I love Chipotle, and they were out of both.“