“Ashley is amazing and Corporate take notice, she has an actual positive attitude and fantastic personality. She was knowledgeable and had a sense of humor something you don't see everyday. Definitely management material we'll come back just for her besides the awesome food! everything was great the lobby was totally clean and she walked it just to make sure!! Will be back again and we'll tell 10 people at least, it was a real pleasure everything was cooked to order. Well done to whoever hired her!! She's a jem!!“
“My experience at Wendy's on w Charleston is always wonderful but I feel bad for manager Nelson because your app is the worst app on the planet it saves money but it never saves time because it takes forever to order and half the time it doesn't scan. The app will not cooperate with the computers. Please improve your app to return back to the fast food category.“
“I never had Wendy's for in like years the last time I had it was when I lived back home in hawaii but let me tell you. I ordered through drive through and I got bacon egg combo with a cold brew ice coffee. The sandwich was so delicious their mayonnaise is mixed with a garlic aioli and I think I might have found my go to for breakfast. The combo also came with season potato wedges but skinnier version and super crispy. From the outside the lobby sitting area seems to be clean because they are Farley new. The young lady was super nice actually comped my entire meal because I was in like for about 10 minutes she didn't have to but that show great customer service.“
“Good but the staff is known to get orders wrong, especially customized orders. Also there's always homeless inside here pretty much from the time they open the lobby until they close it. Also several staff appear to be personal friends with many . They even gave me all 4 jr cheeseburger deluxe's I'd ordered with no meat patty on them.. 3 different times.“
“Not sure what's going on with this Wendy's or if it's normal for them to be happy and the service to be way too good for fast food (which is great). Reminds me of In and Out except it's Wendy's. I hope you guys can hold on to this staff.“
“I was never going back to this store 8/9 months ago! I’m glad I went in tonight cause things have changed. Service was great, food was fresh and tasty, things were how they are supposed to be. They’ve made some changes with employees that actually treat you like a valued customer. This store has made major improvements and it shows. I recommend this location.Parking: Plenty of parking area and the parking lot is clean.“
“Wendy's is on point as long as you get a premium burger, the cheap food is what you can afford, but you will taste cheap food, may need a hospital but you'll be okay, sometimes and some places are clean somecare not, and the atmosphere depends on where you're eating location, location, “
“Normally I don't rate fast food restaurants. But these workers are always so nice and sincere. My husband and I drive out of our way to this location when we're visiting the strip. On a side note it's really rude when people leave litter in the parking lot for the workers to deal with. Don't do that.“
“Brandy excels in her customer service she has a great attitude and mindset about the business, She will make this location achieve higher standards of customer care.Vegetarian options: Variety of SaladsWheelchair accessibility: Location is wheelchair accessible“
“Never have I had such a good experience at Wendy’s! We are here for a baseball tournament and needed some food to fuel our day! Mary was working and man does that woman deserve a HUGE RAISE!!! She was so kind and upbeat! We loved meeting her today! Mary thank you for being such an amazing human!“
“Lynn is amazing she is such a pleasure to see at the drive thru on Sahara and Cimarron. Lynn has awesome customer service greets you with a beautiful smile. I never have a bad experience when she assists me. Thank you Lynn and Wendy's please recognize her as a great asset and up most respect she deserves it all and a nice big raise as well. Happy Holidays Lynn! Keep smiling and beng Beautiful face for Wendy's. Tee?“
“Not a big fan of Wendys but the kids love it.... gotta admit the quality seems more fresh than other fast food options but it feels lonely inside eating and the decor makes me.want to hurry to eat and get out as fast as possible. Definitely not inviting lol. Service was nice and they were helpful but u can hear the chatter more than anything from them hearing everything.“
“First time trying Wendy's Breakfast. It was not only delicious, but very inexpensive. I was able to get 5 breakfast sandwhiches, potatoes, and a coke all for less than $15 using the Wendys mobile app.Parking: It was very cleaned like it was freshly power washed.“
“Typical Wendy's stop today ordered questions whether what they repeated back to me was what I had really ordered and decided it was. Pulled to window where only 1 car was waiting. My turn at the window I was greeted friendly and they got the order perfect. Thanks for a fast friendly drive thru experience. Around 7pm 6/17/2023.“
“The baconator breakfast sandwich is not for the "weak". The meal combo fills me up till dinner. I love love the seasoned potatoes are bomb... I'm not sure why most people do not have a quick breakfast at Wendy's.. It's the best against the rest!?Parking: Open late for a Wendy's Dave's Double Burger with cheese.“
“I've been coming to this Wendy's for almost 35 years now. The people and the ambiance may have changed, but they still make the greasiest, best burgers. However, 37 bucks for 3 people to eat is just outrageous. Minus 1 star for that.“
“We went inside to order due to a very long drive thru line. The young man taking orders was kind and friendly. Food was good. Sofa was a giant disappointment. They were out of the majority - no coke, Diet Coke, sprite, or Dr Pepper - we had to settle for rootbeer and mellow yellow.“
“Everything is always fresh and delicious at this location. The only downside is that they seem to only take 1 order at a time and fulfill it before taking another in the drive-through. Other then that, everything was great. I personally don't mind waiting for good food.“
“Fireplace ....byiggy..dinning area. Cars in drv threw around th blokk....Vegetarian options: Order NO MEAT...Dietary restrictions: Diet or zero pop.machine.lotsah optionsParking: Wide spacesKid-friendliness: Kiddie options. Room for strollers & table top bassinetsWheelchair accessibility: Flat no steps“
“This Wendy's location is continually slow after 5pm. Long lines, out of products, fries taste refried due to sitting too long. I don't live far from here, and the last few times have been disappointing. However, the employees are super friendly and clearly stressed. I would go again, but leave if the drive-thru line is too long.“
“First and foremost I wanted to say that I wanted to commend Cecilia for her actions today.I'm a regular to this place, and so this time without thinking twice I put an order in via the Wendy's app. The problem was I had completely forgotten in the moment that I was driving my Chevy dually, a big beast of a truck. Well I didn't want to incur to my truck or cause any damage to the building as drive thrus make for real tight quarters and so to avoid any mishap I knocked on their dining room door. The lady motioned that they were closed and I motioned to her if I could talk to her.And so she came over. Turns out her name was Cecilia. I explained to her how I understood they were closed for dine in and carry out, but as I showed her my truck she understood completely why it might not be the best idea to have me go through the drive thru. Cecilia proceeded to ask me my name to confirm my order and told me that she'd bring out the food to me.And so she brought out my order even though she didn't have to. She could've been very crass and yet she chose to treat me with empathy. Give her a raise I say. Seriously with zero sarcasm. She's very deserving of it. Thank you kindly for going above and beyond Cecilia. To top it off the order was fresh made and tasted extra wonderfully because of the interaction. She might not have put love in the food, but there was definitely an extra dose of kindness which I truly appreciated. Gracias Cecilia. 5 estrellas, that's stars for everyone else lol“
“Good food and fast service, the only reason for the lower rating is last week at 7:30 am the Greatgrains delivery truck parked and completely blocked the drive-thru. Myself and 6 other customers had to go inside to order. I assumed they were having trouble and the drive-thru was closed. When I asked the guy working there he said there was no issue and that the driver just blocked the drive-thru and there was nothing they could do about it. I called the company and advised that their driver had blocked the drive-thru and was told they are not supposed to do that. I can be certain the employees at Wendy's are aware of this and should have advised the driver to move the truck. I can only assume he was affraid of confrontation or just didn't care that customers were inconvenienced by having to come inside. This should be addressed by Wendy's corporate and re-trained as needed. Customers should not have to address problems involving their vendors!“
“This was my first Wendy’s breakfast experience. The staff were friendly and the food was good. The sausage and cheese biscuit was great and better than McDonald’s if I do say so myself. The breakfast potatoes were good too. I had a little breakfast and watched some YouTube while I waited for my flight. It’s a good spot to kill some time.“