Wendy's in Las Vegas

“Chicken nuggets came out piping hot and crispy. Best wendys I've been to in a long time. Girl at register was super friendly too. The tables are shared by multiple food places so its not Wendys that cleans the area (like a mall food court). Prices are reasonable and more in line with a out of airport location compared to Poppeys and Mike's subs next door.“

“Kira was extremely polite and helpful when trying to figure out what to order that would give me the most food for the cheapest price. She immediately welcomed me in and always had a smile. She even wish me a safe and good night. The food was hot and served quickly. When I asked for no pickles due to being allergic to them she made sure herself that none were put on my burger. 🫶 Now that was totally awesome 😎 Will definitely be going back to this location again when I can. Would give 10 stars if I could. 🫶“

“So I don’t usually ever come to this side of town and this is my first time at this particular Wendy’s, but I will have to say the service here was phenomenal. The ladies working upfront, and even the staff in the back were so kind and patient with my disabled son since he was ordering for himself, but would be this experience 1000 times better is as we were getting ready to leave. I saw that one of their regulars came in and they were even checking up on him asking how his wife was doing because she didn’t appear to be with him at the time not only do they provide excellent service but they are also providing compassion to their customers especially the ones that they see frequently. When we were ordering my son, wanted to get a cookie and they even offered the promo of the coupon special that they had that was even cheaper than the cookie itself and now he has the option of getting a few more snacks on his next visit to any other Wendy’s this is the kind of customer service that really makes people wanna come back“

“Turn on when does the try their breakfast was very impressed the breakfast fries are excellent and I've tried to burrito which is huge like a Chipotle burrito and the ham cheese egg English muffin one of also tried they were both excellent I will be back very soon because I enjoyed it that much.

Parking: Plenty of parking for handicap or just regular parking spots got real close to the door

Wheelchair accessibility: Very easy for wheelchair handicap parking spaces as I am disabled and got a parking space close to the door“

“Typical Wendy's in an older neighborhood... The staff here is golden though. They go out of their way to be nice to you and make sure that you are satisfied! I've been treated better here than at most full service restaurants. The food and the building are just the same as every other older Wendy's... The service here though sets it apart.“

“I was DoorDashing during an extremely busy rush, and the location was absolutely packed. Despite the overwhelming crowd, one person immediately stood out to me, Elias.

From the moment I arrived, I watched him handle a high-pressure environment with remarkable professionalism, grace, and composure. He remained calm, cool, and collected while working hard to keep everything running smoothly. What impressed me most was that he treated every customer with respect, dignity, and a genuine smile.

At one point, I witnessed a customer speaking to him in a less-than-respectful manner. Elias never lost his composure. He handled the situation with exceptional professionalism, responding with patience and courtesy as though nothing had happened. His character, leadership, and dedication were on full display.

Elias possesses outstanding people skills, communication skills, leadership abilities, and customer service expertise. He effectively delegates responsibilities, supports his team, and maintains a positive presence that inspires confidence in both customers and coworkers.

I sincerely hope his manager or franchise owner reads this review because employees like Elias are incredibly rare. He is the kind of team member every business hopes to find and should be recognized and valued for the impact he makes every day.

Thank you, Elias, for setting such a high standard of professionalism and customer service.“

“I don't get why the low ratings at this location. The customer service by Michael and staff was exceptional. He was kind and considerate. My food came out fresh and accurate. I definitely will be back to this location and recommend this location to others........“

“The Manager Randy went above & beyond!! His attitude was so upbeat for being late at night & totally Uplifted my mood! His attention to detail for making our meal was exquisite! He is a total asset to this wendys and ill for sure be telling people to come & if you hear Randy know your food will be 10/10!“

“03/04/2026 @ 0320pm. Stopped by for a quick bit. Got my food fast and hot. Had an issue on my end for not paying attention. Brought it up to what I believe was the manager (dedicated long beautiful hair), if not she should be. She listened, stayed calm cool and collected. The words she said mattered, no filler words no confusion. She made me feel heard and corrected my (mine mind you) mistake and I very much appreciate her for doing so. Great food great service.

I do apologize for not asking your name, huge oversight on my part.“

“Let's talk customer service for a second! This location has top tier service. Location is always clean, employees are always kind and the daytime manger Letty is an absolute rockstar. I had an emergency and couldn't reach my mom but I knew she was inside the location eating. When I called the location Letty answered the phone. I explained my situation and she helped me locate my mom. Thank you so much, keep up the great work. 🤗“

“I waited for awhile to even place my order in person. As they were handling the register.
During this time I was getting hungry until finally some tall cute human looked over at me, got my attention and signaled me almost as if they were saying “you can order now”

I approached the front, unsure of what I wanted to order so this cute funny person helped me out and recommended me some options.

I did proceeded to order a biggie bag double Bacon Stack Burger, all plain, no cheese.

As I waited for my food, I got myself a drink from the machine, soda doesn’t really have caffeine in it, tastes water downed, bummer.
I asked and they kindly refilled my drink with was sooo much better yay.

When I got my order, I stumbled upon a note on my tray saying “Call Me Cutie :3” following with their number 😳

Fries really good, nice salt, hot damn 🤤
Burger….has cheese….😑
I went to the front and got an exchange, yay 😃

Chicken nuggets, I got 5 instead of 4?? 😳
Inconsistent…don’t know how to do their job right. Hey but at least I got an extra. Next time do better.

Other than that, everything was decent. 😄“

“I didn’t find a finger in my chili, but I did find myself in the bathroom taking a Daves Double of a deuce. Cleaned me out clear back to 1995 when I was all star running back at Durango High.
I feel like a new man.
Call me the Baconator, cause ‘I’ll be back’“

“Do not let Brandon go. I am sitting in the parking area now and he is seriously one of the happiest and upbeat employees I have seen since coming here. He was very apologetic for me waiting like 4 minutes. No apologies were necessary. He is very much appreciated.“

“Had an issue with my order went back and talked to the manager explained what happened and he said I'll take care of it right now went into the service area talked to whoever made the order and gave me a replacement and a free drink that's what I call good customer service“

“There is an early daytime manager here that is so nice and she gives the best customer service! I used to frequent this Wendy’s getting the 2 for $3 egg and cheese English muffins with the herb butter and I’d call ahead so they’d be super fresh for me. 5 stars on the food if they still had these! They were delicious. Unfortunately they stopped carrying the English muffins so now we’ve had to order other things and my kids weren’t happy about that. They don’t like the biscuits at Wendy’s but they do have a wonderful croissant. Although it’s more extensive when we replace the muffin with croissant it does the trick. When you ask this manager to make sure your food is hot and fresh it comes out perfect. I wish I remembered her name. She’s pretty with dark hair and brown eyes. There’s a few other people who work the window who have always been super nice here as well. I wanted to thank you all for the exemplary service. I’m the type of person that will drive out of my way just to get good customer service so I highly recommend this Wendy’s especially during the daytime when that sweet manager is there! She deserves a raise. I love their chicken sandwiches. I miss the grilled chicken sandwiches with the honey mustard they had when I was growing up. Now I get the Asiago ranch chicken and the chicken breasts are thick and juicy the Asiago cheese and sauce are delicious. They also have 2 for $3 potato wedges that are amazing with loads of flavor and perfectly sized wedges that leave a flavor explosion in your mouth! Would love to hear if you come across this Wendy’s and how your experience is! Thanks again! I’ll see you guys soon! 🥰💕“

“Went through drive thru later in the evening tonight. Person that took my order was friendly. Made sure order was correct and fresh! Refreshing experience after dealing with poor service at other fast food restaurants!!!

Extremely friendly staff!“

“I have not gotten a burger from Wendy's for years. I must say the meat was a very odd texture. So odd in fact, it is difficult to put words to it. It was kind of like the texture of meatloaf. There was nothing wrong with it but it was not something that I enjoyed. The brownie milkshake was a whole new level of yum. You gotta check it out. It is decadent and delicious. 😋 The staff at the Boca location were exceedingly nice.“

“The best service and these people are nice. Try not to be rude. These are kids learning how to socialize with hungry customers. I love everything on the menu. I'm Danny Martinez 10/1/2025. Thank you everyone at Wendy's on lake mead & Rock canyon. You guys deserve an award. I really appreciate you for always getting my order right.“