“I ordered the wrong thing and asked to switch it out and offered to pay for the new one with out a refund for the old one being as it was my fault. And found out the drink was discontinued and they still made if for me anyway and didn't have me pay for the new one just exchange it out. Thank you guys so much.“
“Both the dunkins in Baldwinsville are ran by people who could care less about their jobs! Never get orders correct, and then I basically just get told that it’s not their problem when they messed up my ENTIRE $40 order. And I got hung up on. Calling corporate. Worst place ever. Don’t even waste your time with these people.“