Donuts near Castleton

“Cheers to the young lady who just made my impulse moment of self care even better. 🍩“

“A friend just gifted me a cinnamon vegan donut from ‘Bitching Donut’, OMG I am hooked, will definitely be making a trip there and soon. I was the best donut I’ve ever eaten.“

“DO NOT get the mochi donut… you will never stop thinking about it and you’ll eventually be shopping for bigger pants. Delicious food with veg options! The staff is awesome, coffee options are delicious but I wish there were more flavoring choices. Atmosphere is an aesthetic vibe but sadly, not very cozy. Nice to sit at the windows and watch the goings on in town though.“

“I love that this is my neighborhood Dunkin! Friendly workers, fresh selection of food & donuts, attention to details, get my large orders correctly and clean environment. They also decorate so well for the different seasons, it's so cute. I love it!“

“The service is always good at this location. I think the coffee drinks are great, but the teas are even better. America really does run on Dunkin!“

“Was nice...polite...social distance markers. Only one downfall...they let this lady look like in her twenties run back n forth in line visiting people she knew that were entering the store while her party was up front. One customer ended up leaving. Awful they didn't say something. Why have floor markers....“

“Always great service an friendly employees“

“You will get served fast and well here. While sometimes it may feel a bit uninviting, the people here are earnest and efficient. I could also not be the target for extra social interacting on the staffs behalf being directly across from a very active hospital, so lend some perspective when you stop here. Your sandwich will taste good.“

“FIRST I woukd like to thank the staff at the Valatie Dunkin Donuts on 9H for providing excellent service after my experience minutes before at the East grennbush Dunkin. I had the worst experience at this place this morning, sad to say because normally no matter what, they give service with a smile. Most times I go there on my way to work, I have to have my coffee adjusted to taste right. I order it the same way: sugar cookie, 1 sugar, Xtra cream, stirred well, and a egg white veggie wake up wrap. Some mornings it's good other times it taste like the sugar cookie flavor isn't added, and they are aware of this and they fix it. Actually a few times the sugar cookie flavor was left out. This morning I said to the male employer after I tasted the coffee and it wasn't correct, "I might have to start going to a different Dunkin". This employee starts taking it personal and visibly has an attitude. Saying things to me, the consumer, like: tell us how you want it then, and you always say it's not right. I have to admit I was taken back by his approach, yes I'm picking in the product I purchase but nevertheless, wouldn't they want customer satisfaction. I went on and stated," I don't know how I want it, I order it the same way here and at any other DD". I go on to say the other Dunkins never have a problem getting it right. So he closes the window, walks away, and I can see everyone looking his way, and mine as he continues to chatter. He returns with the cup of joe with visible coffee spilling all over the sides, and I ask for napkins to wipe it off, he wipes it off for me then hands it over. So we continue having this heated debate, and it ends by him saying if you don't like your coffee pull around and come in. For one moment I became slightly enthused with the idea of going in the store, but with his obvious sour demeanor, and my natural instinct to fight for what's right, I decided to decline his offer, my exact words were: "no, I'm good just pass me my sandwich". He handed it to me with a snap of his wrist and a disgusted look on his face. I drove off, and once I checked my croissant I made the decision to go to a different DD (5$ wasted), but once I realized the croissant I ordered was incorrect to, trust went out the door. It was supposed to be super toasted well with a small amount of butter, guess you guys know it was totally the opposite; drenched with butter and hardly toasted. Is this the image, service, quality, and impression you want consumers to be left with. One bad egg can spoil the bunch. I am just one consumer with an experience, but I do have a voice, and its my constitutional right to express it, and my right to expect good service as an consumer at your business East greenbush DD“

“Customers losing patients when knowing full well this Dunkin’ is short staffed is beyond ridiculous. You live in the most privileged place in the world and you’re going to harass these hard working folks— who are trying to feed their families— because you’re a full grown adult acting like a child when told to go through the drive-thru??? Hope you feel good writing that letter of complaint, I bet you feel like a real man harassing those coworkers.“

“This review is long overdue. This location is the only location that I’m willing to visit these days. Their donuts are always fresh and their staff are polite and courteous. Jess particularly is a sweet person. Whenever I go there, Jess knows exactly what I want and has everything picked out before I can place my order. It’s incredible to know that as busy as mornings are at Dunkin she finds the time to make my experience as a customer so personal. She always greets me with a smile and such a cheery attitude. She ALWAYS has a smile on her face and no matter how rough a morning you’re having you can’t help but to smile back. People like her are hard to come by with her innate ability to shift your entire morning and set the tone for the rest of the day. Hats off Jess!!! You’re one of one!!! 🥳“

“I’ve been going to this location to replace going to the location on Columbia turnpike for about 10 years now. They have ALWAYS been so friendly here, usually the ladies that work in this location are super friendly, happy to have a quick conversation and do anything they can to make your experience pleasurable. I can not thank this location enough for all that they do. Thank you ❤ 100/100 stars.“

“This is my favorite local Dunkin!!! The employees are so friendly and efficient and it brings me joy early in the mornings to go through a drive thru that's going to get me in and out quickly but also put a smile on my face!!! Great team at this location! 🧡🩷“