“I prefer to go inside and order my coffee. Treat someone like an unthinking automaton and you will be more likely to receive unsatisfactory service. Because they are human and placing food into your hands that will quickly go into your mouth, every employee there deserves a smile and a thank you.“
“Tim Hortons, eh? It's like a magical igloo of coffee and doughnut dreams. Timbits are bite-sized nuggets of Canadian pride, and "Roll Up the Rim" is our national sport. The drive-thru is a polite affair, and it's where we say sorry and sip our double-doubles. It's as Canadian as maple syrup-flavored snowshoes, eh?“