Tim Hortons in Rochester

“Thank you so much Sam who helped shovel my car out Monday morning, you went absolutely above and beyond, I hope your pillow is cool when you go to sleep and that you have the best day ever. The world is better because you're in it! <3“

“It's not quite like Tim's in Canada, but close. You can't order double-double/triple-triple, you have to doctor it yourself 😓. And they don't have steeped tea, just tea bags like anywhere else. But, the tea does taste about right once it's ready, just a little more hassle to get there.

They are very friendly at this location.“

“I was on a trip with my school bus. I just happened to find this Tim Hortons. The crew here is super nice, very clean and a great atmosphere. You will feel welcome the moment you walk in the door. I also love the soul music. Noticed it right off the bat. Great job ladies and gent!“

“Off peak using a gift card for breakfast sandwiches.

Restaurant was being remodeled at the time.
Staff was really friendly and great!
Sandwiches good!
On a gift card - BONUS!

It was a little disorganized because of the remodel so the overall ambiance was not great, but the people and food were good.

I would recommend if you are a fast foodie coffee person!
Oh, and the local deputies were stopping by as we left for coffee and, you know......

It must be good!“

“Short review: *service: excellent and friendly. *preparation food: perfect every single time.
*cost: wallet friendly.
Long review: I have passed through this Tim Horton everyday during the week for the pass 6 or more months, I order cappuccinos, artisan buns toasted with butter, and more. Every time cappuccinos are perfect, and they never fail having artisan buns which I always have troubles finding in other stores. They accommodate with any changes on any item we had ordered. Employees are friendly and cordial at least the morning employees, such as Sule, Jay, and honestly every morning employee I find during the weekday are the best. Telling you, I will keep passing every morning, to get my cappuccino and sandwich because they don’t fail. Thank you for making the start of my day greatly.“

“This is my favorite location of Tim Hortons. The staff is very helpful and friendly. I was having issues with the app and the cashier took the time to help me with it. The egg, cheese and sausage on the pretzel bagel is always made perfectly. Never been here any other time than the morning on a weekday but their morning crew is some of the best.“

“I recently visited this Tim Hortons location and had an excellent experience that stood out compared to other locations I have visited. The customer service was consistently professional and friendly, with the cashier providing attentive and courteous service from the moment I arrived. Their approach made the experience feel welcoming and personalized, which is always appreciated in a fast-paced environment.

The food quality at this location was also impressive. Items were fresh, well-prepared, and met high standards for taste and presentation. It was clear that the staff take pride in ensuring both the quality of their offerings and the satisfaction of their customers.

Overall, this Tim Hortons demonstrates a strong commitment to customer experience. Between the friendly staff, fresh food, and welcoming atmosphere, it is an excellent choice for anyone looking for a reliable and enjoyable visit. I highly recommend this location to both regular customers and those visiting for the first time.“

“I come here every day. Might as well give this amazing team a shout out! Ive been coming here for years and always get amazing service. As someone who grew up in Buffalo, this place has the best location. Fast service, friendly faces and always get my order right. They have great breakfast wraps, ice tea and coffee! Keep up the great work!“

“I went to order a half a dozen plain fried cakes and the gentlemen went out of his way to see if there were some in the oven. I settle for three and they were the best plain cake I had in awhile. Made my breakfast sooooo deserving of positive feedback for that!💪“

“A totally fine Tim Horton’s. Nothing to write home about, but nothing to throw a fit about either. Could it be faster? Sure. Could the employees actually look at you when they talk to you? Yeah. Do I care as long as my coffee is hot and made correctly? Not really.“

“This was me and my boyfriends first time trying here, and being a food critic let me tell you what I thought.

We ordered the eggs with spinach and it needs more love, it was dry and needed more flavor like salt perhaps. I couldn't taste the spinach but the texture of the egg was nice 👍. It wasn't awful but not great.
The hash browns we're pretty good 😊 and the coffee drinks were just meh, needs more caffeine ? They were just ok.

If you want to try it I would advise maybe trying a different breakfast item but definitely try there hash browns. They were the best out of the whole order. Hope this helps! ☺️“