“The Timmies Drive-Thru at the Ultramar on County Rd 33 has the best crew in all of Trenton! I'm surprised by the odd negative review I see here, but let me assure you... Those are the very rare exceptions, not the rule.
Lori, the Manager, and her core team of ladies never fail to give efficient, fast and friendly service day in and day out. And the newer staff have that same passion for great customer service.
I know this to be true because I am a frequent customer to this location, having stopped there at least twice a week, every week for the last two years. That's over 200 trips through their Drive-Thru! And in all of those visits, they only got my drink wrong one time. ONE TIME out of 200! And when I brought it back to their counter, they happily exchanged it for me. That is not an easy standard of excellence to achieve!
Did I mention they are also fast? Even with a super long line of cars, you'll be getting your coffee and breakfast sandwich at their window in hardly any time at all.
Plus they get the vanilla dip donuts right! Lol! Can't say that for every location.
So make it a one stop shop. Get your gas, your scratch tickets and your coffee all in one place... The Timmies Ultramar! 😁“
“Always a great experience at this Tim Hortons! Jackie and her team do an amazing job creating a friendly, welcoming atmosphere. Wendy, the GM, keeps everything running smoothly and the staff are always fast, efficient, and kind. The coffee is consistently great, and the service keeps me coming back. Highly recommend!“
“Great Tim's with wonderful, friendly and helpful staff, especially Lynn, Suba, Jennivi, Karla, Anne, Martin, Swetha, Cody and Angus. In this Tim's on almost a daily basis and have always had a positive experience. Would highly recommend!“
“I ordered 9 coffees; the server took my order in seconds, made a fresh pot, got every order right, and stacked them nicely in trays for me to carry out in one trip. Thank you for your pleasant service, even though we list the ball game that morning :(“
“I had a great experience at this Tim Hortons drive-thru. The staff member who took my order was calm, patient, and polite. She didn’t rush me and gave me time to place my order comfortably, which I really appreciated. My previous experiences at other Tim Hortons locations in Trenton were quite frustrating, so this was a refreshing change. The other staff member at the drive-thru was also very friendly, greeted me warmly, and handled my coffee with care. Great staff, excellent service, and a genuinely pleasant experience!“