“June 22,2026 9:30 a.m.
Order took a pretty long time (aprox. 15-20+ mins) (ordered omelette bites, Boston Cream Donut, medium iced capp so no not a complicated order with a whack of modifications lol). However, aside from that, the service and atmosphere was friendly. I overheard an employee asking other employees if they had been checking kiosk orders (I had ordered on the kiosk) so I question if that is what contributed to the long wait time. Oh well, things happen and thankfully I wasn't in too much of a hurry but perhaps something to consider for future reference.
Shout out to Danielle (Manager)! I know her personally and she was working diligently to fulfill drive thru and walk in orders as quickly as possible all while still greeting myself and others enthusiastically and providing excellent customer service!
Also, when I walked in to place my order, she was talking to a customer who must have been giving an employee a hard time or something. She was still composed and professional but yet assertive. As a former retail employee, I know the importance of a good manager that will have their employee's backs! Great job Danielle!
All in all, aside from the wait time the experience was very good!“
“I would like to appreciate the manager for their professionalism and excellent customer service. Today, when I visited the store, the manager personally came over to speak with me regarding the issue I had experienced. They listened carefully, addressed my concerns respectfully, and made an effort to resolve the situation. I truly appreciate the time and attention they gave me. Thank you for taking customer feedback seriously and ensuring a positive experience.“
“I want to shout out a wonderful worker there. I didn't catch her name, but I had medical emergency and she stayed with me. When I came to after having a seizure she stayed with me and explained everything to me and made me feel safe. I would give 5 stars but she had to go back in. She could have stayed. I wish she did. I felt safe. after i felt scared and alone. Overall not a great day but i am so thankful to the woman that helped me.“
“Manager is excellent at her job and great with guest
I think she is the GM and she always having great smile on her face and greeting all the guests
Creating positive environment and making everyone’s day great…!!! Love this place“
“I visited this Tim Hortons today and had an absolutely amazing experience. From the moment I walked in, the atmosphere felt warm and welcoming. The service was fast, the order was prepared perfectly, and the entire team seemed very organized even during busy hours.
A special shout-out to Japnoor and Loveleen for their outstanding customer service. They greeted me with a genuine smile, were very patient while taking my order, and made sure everything was exactly how I wanted. Their positive attitude and polite behaviour really made my visit exceptional.
It’s rare to find staff who go above and beyond to ensure customers feel valued, but Japnoor and Loveleen truly did that today. The store was also clean, well-maintained, and the overall experience felt smooth and pleasant.
I’m definitely coming back again and would highly recommend this location to others!“
“I recently visited the Tim Hortons at 218 Bell Blvd in Belleville. The staff were friendly and quick with service, even during busy times. The location was clean, and my order was made fresh the way I asked. Overall, a good experience and a spot I would return to.“
“had a wonderful experience thanks to Mandeep Kaur. She was extremely friendly, patient, and professional while serving customers, even during a busy time. Her positive attitude and warm smile made the visit enjoyable, and she handled orders efficiently and accurately. Team members like Mandeep truly make a difference by creating a welcoming environment. Excellent customer service!“
“I would prefer this tim hortons location as compared to the other branches across belleville. Especially because of the staff involved. I went in yesterday and there was a team member Sukhveer Singh, he treated me so well and prepared the meal for me. His kind and enthusiastic behaviour totally uplifted my energy. Thank you and keep spreading positivity.“
“I visited Tim Hortons today around 12pm and was served by Jashan. She was very polite, friendly, and professional. She greeted me with a smile and provided excellent customer service. It’s always nice to be served by someone who is kind and respectful. Thank you, Jashan, for making my visit pleasant. Keep up the great work!“
“The ladies who work here are absolutely amazing! Especially Moonee. As a mall employee I'm here quite often, every time I'm greeted with a smile and my food is always fresh and fast. I've never had an issue at this location before. I wanted to give Moonee a special shout-out, I know they are newer to this location but you can see their hardwork and leadership come through!“