Tim Hortons in Kingston

“I went in with a group of people early in the morning. There were only a few staff working, and I was expecting a little bit of a wait. The staff were super friendly, quickly took and prepared our orders, and had us out of there in minutes. The food was fresh and well prepared. It is hard to find a Tim Hortons with staff that is this friendly and provides such a fantastic experience. Thank you for the excellent service!“

“Great service and helpful staff!
We had a wonderful experience at Tim Hortons thanks to the amazing staff, especially Khushi. She gave us great food suggestions and made sure everything was just right. The service was warm, attentive, and very professional. It really made our visit enjoyable. Keep up the great work!“

“I don’t usually do this but TH you need to follow that store at SJA Kingston. I go there every morning from now on … I had given up on TH, staff is usually terrible, language barrier, males working that don’t care about hygiene… but this store brings me back years… all mothers and older ladies working making you feel welcome and smiling all the time . This is what TH was all about in the past… being served by your mother/grandmother. I applaud the manager at that store for hiring properly. If you want an old service of the past visit TH at Sir John A. Nice to be back in the past“

“had an excellent experience at Tim Hortons today thanks to the outstanding service provided by Karley. They were friendly, professional, and made sure my order was prepared quickly and accurately. Their positive attitude and warm smile truly brightened my day and made the visit so much more enjoyable. It’s refreshing to see such genuine customer care, and it reflects the best of what Tim Hortons stands for.

I really appreciate the effort and kindness shown—I’ll definitely be coming back!“

“Fantastic Tim Hortons. Feels like a local
Mom and Pop cafe with the attitude of the staff. Even gave my boyfriend ice cubes in his coffee (boyfriend not pictured, that’s my friend Dom) and didn’t look at me weird when i asked. Thanks guys!“

“Christine and Nav were exceptional they turned the fireplace on for us and made sure the bathroom is clean yesterday when we came. They served us with a smile and with a happy attitude and made this day special. Very thankful for the train staff that you have here and I’ll make sure I’m coming back many times.“

“This location is fabulous. We often order online and we order often. Sometimes just a couple things and sometimes a lot as we are a huge household. We have never had incorrect items. The staff are very friendly. I often see Kajal in the morning and her sunny personality brings a smile to my day each time. This is always our go to location even if others may be closer.“

“This is the best time hortons in Kingston. It is clean and the staff is so friendly. I have never had one ounce of issues with any order. Now when myself and the monitor of my school bus come into the restaurant we are greeted with smile and good mornings. I will always come on my break to this time hortons.“

“It's tom hortons what more can you say. They need to keep their dining open longer for late night walkers. Not everyone has a car and cannot go threw the drive thru

Parking: Plenty of parking free

Kid-friendliness: They have place mates that kids xan color pkus they have vcjcken nuggets with a toy

Wheelchair accessibility: Yes there are ramps“

“Had an amazing experience today! I ordered a couple order for Steeped Tea, and the girl who prepared it I think her name was Pawanjeet, she prepared it exactly right—fresh, hot, and perfectly brewed.
Her friendly behaviour and quick service made the visit even better. She greeted me with a smile and made sure everything was just how I wanted. It’s always nice to be served by someone who genuinely cares about customers.
Thank you, Pawan, for the wonderful service! 😊“

“Nice that this location is open 24 hrs to serve us Hospital Staffs that work the overnight shifts. Coffee is always served nice and hot and food is freshly baked daily. The staffs there are nice and great to talk to, especially when I'm working the overnights. Thanks for being awesome and keep up the great work.“

“I visit here for first time i got crispy chicken wrap it was so amazing. And the girl Working at front cash Name Ruchika was so nice. Pretty and sweet girl. She treat very well as it’s my first visit there I will 100 percent to this place and the girl ruchika“

“This Tim Hortons at Montreal & John Counter is hands-down one of the best locations I’ve visited. The staff are always friendly, efficient, and welcoming, making every visit a pleasure. The store is spotlessly clean, and they keep everything well-stocked, from fresh coffee to delicious baked goods.
I especially appreciate how the team goes above and beyond to make sure every customer feels valued. Whether you’re grabbing a quick coffee or stopping in for a snack, they make it easy and enjoyable. Big shoutout to the management for creating such a positive atmosphere—clearly, they take pride in their work.
Highly recommend this Tim Hortons if you’re in the area—it consistently delivers excellent service and quality.“

“Jen and Laurie are awesome, they make my morning they remember there regular customers providing friendly customer service they keep the drive through line moving all while saying a morning greeting
The store in Kingston,Arlington park is one I definitely visit each day“

“went in for a coffee and breakfast wrap, food and drink was on the higher end of Tim’s quality these days. But what was notable was the staff service, Kristy and Saad impressed me with how friendly they were and with how quickly they processed my order despite being amidst training.“

“I placed an order for a few beverages using the app, but those drinks are no longer available. However, the team member at the drive-thru was very helpful, suggesting alternative drink options for us and preparing our beverages exceptionally well.“

“I would like to appreciate Puneet for their excellent customer service at Tim Hortons. They were polite, friendly, and very efficient while taking my order. Puneet made sure everything was correct and served with a smile, which really made my visit enjoyable. It’s always refreshing to meet employees who go above and beyond in their work. Great job, Puneet!“

“I normally have great service, but I seam to have bad service at the Montreal street store between 8 pm and 10 pm , I stop every night on way to work and the one guy that is working always seams to be not very nice , he act like he hates his job , he needs to be trained on how to talk and treat customers, sorry I don’t normally do these Surveys but this guy just upsets me every night.“

“Very pleasant and outgoing staff! The restaurant was very clean and we felt safer at this location than we have at others in the city. Restrooms ere spotless and we witnessed staff members cleaning their hands and changing gloves after handling money which is a hygienic thing thst is often overlooked.“

“Shout out to Lyn for being the calm during a busy day where the majority of staff were being trained or new. Despite some sassy customers, she kept things positive and moving along....all with a smile! Her bright spirit made my morning and I just know that the newer staff appreciated her calm energy.“

“Heavy volumes, but I've seen this Tim Hortons adapt over time. Can see that they're really trying to innovate with new ideas to try to speed up the speed of service. Very convenient location and the staff are very friendly. Keep it up!“

“The best place!!! This Tim Hortons is so busy every time but the people working here are the most kindest people. It’s worth waiting. I don’t know how they manage to smile after the hectic day . That’s really impressive. Just want to appreciate each one of you! Good job everyone working there.“

“Shine was amazing and super accommodating as a manager. They run a tight ship and deliver quality food given the high demand from university students! Bagel belt is a high quality go to for me and never misses - bless the workers who move the line through every day!“