Tim Hortons in Kingston

“We stopped in here regularly, and these folks are so friendly, so helpful and the order is always accurate. This has to be one of the best Timmy’s in the nation.

Today I was served by Pretti. Just like the rest of the staff when I visit here, she was smiling, efficient, and welcoming. Just another example of why we go out of our way to come to this Timmy’s“

“I always come to this tim hortons the crew is amazing and an employee named Sandep she is amazing always smiling and treats me like a customer not a number and not sure how she rembers my coffee and what i take in it but always ready for me“

“This is hands down the best Tim Hortons in Kingston. I have been going there for years. The staff here are honestly amazing. Everyone is always so friendly, welcoming, and efficient, no matter how busy they are.

I go through the drive-thru daily, and get either a small or medium iced Capp with a little bit of chocolate milk and 1/2 a caramel shot and it's always made to perfection (I have tried other Timmies and they don't come close).
That level of customer service and attention really stands out. They’re always quick, accurate, and genuinely kind, which makes a huge difference when you’re starting your day.

Thank you to the whole team for consistently providing such great service — it’s very appreciated!☺“

“to the young lady with the artwork on her arms who took my order in the drive through yesterday afternoon and talked me and my wife through the different fruit drink types , your patience is desirable and something that I will continue to come back for . Th e drink was fantastic also, kudos to this location and their well mannered staff .“

“had an excellent experience at Tim Hortons today thanks to the outstanding service provided by Karley. They were friendly, professional, and made sure my order was prepared quickly and accurately. Their positive attitude and warm smile truly brightened my day and made the visit so much more enjoyable. It’s refreshing to see such genuine customer care, and it reflects the best of what Tim Hortons stands for.

I really appreciate the effort and kindness shown—I’ll definitely be coming back!“

“I was on my way from Toronto to Montreal, and I stopped to grab a coffee ☕️ and WOW !!! The first time in my life seeing real CANADIAN Tim Hortons !!! Everyone there is very friendly, helpful, and amazing people...❤️❤️❤️❤️❤️🇨🇦“

“This location is fabulous. We often order online and we order often. Sometimes just a couple things and sometimes a lot as we are a huge household. We have never had incorrect items. The staff are very friendly. I often see Kajal in the morning and her sunny personality brings a smile to my day each time. This is always our go to location even if others may be closer.“

“Christine and Nav were exceptional they turned the fireplace on for us and made sure the bathroom is clean yesterday when we came. They served us with a smile and with a happy attitude and made this day special. Very thankful for the train staff that you have here and I’ll make sure I’m coming back many times.“

“Great staff, friendly service, order was right even with my modifications, food in general has gone down in quality and taste, drinks are still good, but baked goods especially at night tend to taste as if they are days old, never go in morning, only notice this at night“

“Had an amazing experience today! I ordered a couple order for Steeped Tea, and the girl who prepared it I think her name was Pawanjeet, she prepared it exactly right—fresh, hot, and perfectly brewed.
Her friendly behaviour and quick service made the visit even better. She greeted me with a smile and made sure everything was just how I wanted. It’s always nice to be served by someone who genuinely cares about customers.
Thank you, Pawan, for the wonderful service! 😊“

“I placed an order for a few beverages using the app, but those drinks are no longer available. However, the team member at the drive-thru was very helpful, suggesting alternative drink options for us and preparing our beverages exceptionally well.“

“This Tim Hortons at Montreal & John Counter is hands-down one of the best locations I’ve visited. The staff are always friendly, efficient, and welcoming, making every visit a pleasure. The store is spotlessly clean, and they keep everything well-stocked, from fresh coffee to delicious baked goods.
I especially appreciate how the team goes above and beyond to make sure every customer feels valued. Whether you’re grabbing a quick coffee or stopping in for a snack, they make it easy and enjoyable. Big shoutout to the management for creating such a positive atmosphere—clearly, they take pride in their work.
Highly recommend this Tim Hortons if you’re in the area—it consistently delivers excellent service and quality.“

“I would like to appreciate Puneet for their excellent customer service at Tim Hortons. They were polite, friendly, and very efficient while taking my order. Puneet made sure everything was correct and served with a smile, which really made my visit enjoyable. It’s always refreshing to meet employees who go above and beyond in their work. Great job, Puneet!“

“I visit here for first time i got crispy chicken wrap it was so amazing. And the girl Working at front cash Name Ruchika was so nice. Pretty and sweet girl. She treat very well as it’s my first visit there I will 100 percent to this place and the girl ruchika“

“Nice that this location is open 24 hrs to serve us Hospital Staffs that work the overnight shifts. Coffee is always served nice and hot and food is freshly baked daily. The staffs there are nice and great to talk to, especially when I'm working the overnights. Thanks for being awesome and keep up the great work.“

“went in for a coffee and breakfast wrap, food and drink was on the higher end of Tim’s quality these days. But what was notable was the staff service, Kristy and Saad impressed me with how friendly they were and with how quickly they processed my order despite being amidst training.“

“Honestly had the best experience in restaurant. The staff were friendly and all seemed quite happy to be there. My order was made perfect and was even asked if I wanted whipped topping, which often I have to request on my mocha. Definitely will be back!!!“

“I normally have great service, but I seam to have bad service at the Montreal street store between 8 pm and 10 pm , I stop every night on way to work and the one guy that is working always seams to be not very nice , he act like he hates his job , he needs to be trained on how to talk and treat customers, sorry I don’t normally do these Surveys but this guy just upsets me every night.“

“Very pleasant and outgoing staff! The restaurant was very clean and we felt safer at this location than we have at others in the city. Restrooms ere spotless and we witnessed staff members cleaning their hands and changing gloves after handling money which is a hygienic thing thst is often overlooked.“

“Enjoyed going to this Tim Hortons on Friday May 29th /2026 to be greeted by a Canadian at the till!! No kidding, I went in and he was fantastic, happy and did a great job. I was shocked that my whole order was correct. As I stood there and looked around, not one East Indian. 10 people working all Canadians!! Really nice to see.“

“The best place!!! This Tim Hortons is so busy every time but the people working here are the most kindest people. It’s worth waiting. I don’t know how they manage to smile after the hectic day . That’s really impressive. Just want to appreciate each one of you! Good job everyone working there.“