4.6
Superb
217 Reviews
989 River Rd, Schenectady · 10.06 miles
Customers’ favorites
- Onion Soup
- Philly Cheese Steak
- Pulled Pork
- Salad
“Wow! What a busy night! These should be nothing but compliments for the staff, in the front of the house, and behind the scenes. It seems the autumn light show down the road has had quite an impact. We went on a whim, disregarded the suggested reservations, but were able take seats right away at the end of the bar. Best of both worlds....A little bit of patio atmosphere and dining room comfort as the temperatures began to drop. And a glimpse at the extra hard work involved this evening. Praises to Jennifer as she greeted us, offered us something to drink, and advised us if we were ordering there would be an extended wait, (a large number of parties, and parties with a large number of people, seem to have arrived all at once). She said she would rather be up front with people than to have them disappointed with a wait. The expected delay was explained to every party that entered following us It was amazing to watch the coordinated efforts of the three waitresses working as a team. There was no time for idle chit chat while disregarding the needs of customers, but there was still time for smiles and laughter. Work behind the counter was fast, deliberate, efficient and the customers had no sense of stress or overwhelm. Each interaction I overheard was friendly and attentive. Another thing that I was impressed with, especially sitting at a bar, is that with an extended wait, those who were drinking, alcoholic beverages , were not pushed or encouraged to purchase more than usual to fill the time. Therefore the environment around us remained the same. Our meals came in the time projected, (mine a crock of french onion soup and my husband, a Roadhouse burger with onion rings.) Each item as tasty as we have come to expect. I just wanted to take a minute and thank everyone for an enjoyable evening.”
Family · $
