Customers` Favorites
“Went to Rt 20 ice cream tonight for the first time this season and had the worst service I have ever had in my life. I ordered 2 small flurries and proceeded to wait 20 mins for them to be made while 2 people behind me in line got their same item ahead of me. I was asked what I and I told the employee and they said nothing. This was a terrible experience at a place I have been going for years that generally has good if not great service. The biggest thing is that it was not even busy. Terrible...“
Customers` Favorites
“Emilee (I don’t think I spelled her name correctly) and Liam were 2 of the nicest employees I’ve dealt with! They were very helpful and soo nice! I was kinda miserable when I went in, but left with a smile on my face! Thank you to you 2! Thank you for making me smile! You don’t know how much I needed that! I will return! Plus your ice cream is amazing!“
Customers` Favorites
“Fruity Pebbles Shake is my new favorite. Absolutely have to add the scoop of ice cream to any Smoothie. Happy Saturday. Love this place.“
Customers` Favorites
“This is our new favorite place for ice cream. The ice cream is so delicious and there are a ton of flavors. It is really big inside and there's lots of seating outside.
They have different flavors all the time and it's always busy but in a good way! The line moves very fast.“
Customers` Favorites
“Definitely worth trying , they make all their own ice cream . Very high quality products , once you try it you will be back ! Highly Recommended!“
Customers` Favorites
“I wanted to express my deepest gratitude to Kone King for coming to my rescue when I found myself in a bit of a pickle. After Charlap's bailed on me just two days before the event, I was feeling incredibly stressed and unsure of how to proceed. But then, like a superhero, you swooped in to save the day! Jennifer Johnson Hubert Metro Robert Realty“
Customers` Favorites
“Staff is super friendly and fast service“
Customers` Favorites
“was great ice cream and great service and great company!!“
Customers` Favorites
“No I don’t recommend French Road Dairy Queen. The workers are rude. Online says they’re open until 10 so my kids and I ride our bikes a couple miles to French road Dairy Queen looking for a tasty treat. On arrival the inside area is already closed at 9:45. Drive thru is open since they don’t have a walk up window like every other ice cream shop I figured I could get served at the drive thru window. NOPE. No ice cream for you they say like I’m in the Sienfeld episode The soup Nazi only it’s ice cream. My kids and I were so disappointed. The ride home was treacherous with no calories in our systems. We barely made it home Sincerely Disappointed customer“
Customers` Favorites
“Wonderful, cute shop to stop for a sundae, milkshake or ice cream to go. Also, 1/2 gallons are reasonably priced & better than the brands from grocery stores. Chocolates are scrumptious and hard to resist. Indoor & outdoor seating. Highly recommend!“
Customers` Favorites
“I love their Dilly bars and Buster bars!!♥️♥️♥️🤍🤍💙💙🎉🎊🎉🎊“
Customers` Favorites
“I loved your cookies! Tried your white chocolate chip macadamia nut and some of my friend’s triple chocolate chip cookie she got. I was in heaven! Definitely coming back soon! Keep up the good work! :)“
Customers` Favorites
“Helpful staff, outdoor & indoor safe seating, lots of food & ice cream choices.“
Customers` Favorites
“This young man here at the red caboose had amazing customer service and was so unbelievably nice and such a gentlemen. He had a very kind hearted soul. The atmosphere at the red caboose was a very nice and calm atmosphere for me to enjoy my ice cream. I wanna say thank you to the young man and young lady for a great ice cream experience!!!“
Customers` Favorites
“We stopped here last night after we noticed it across the street from the restaurant we were having dinner at for my granddaughter. It was a little pricey for 6 cookies but I guess you get what you pay for! Ordering was very easy and our order was ready very quickly. They even gave my granddaughter a free cookie for her birthday. The store is so clean and the workers were so friendly and helpful. The Maple Sandwich cookie was hands down the best ( the one I did not want to try!) my Granddaughter loved the Caramel Apple flavor. We will definitely be repeat customers.“
Customers` Favorites
“amazing place its so yoummy“
Customers` Favorites
“Learned about Golden Hour Treats on Grubhub when I typed in ice cream. Oh boy! I had a banana split which was the best I've ever had. The boys had the cotton candy ice cream and were very happy. I then went back in 2 days and had the banana pudding. I intended to eat a few bites and save the rest...well that didn't happen! Delicious!! Atmosphere is clean and the staff are nice if a little slow. It's definitely worth a trip.“
Customers` Favorites
“I mean, it's DQ, amiright? Not artisan crafted ice cream, but sometimes it's the scratch the itch needs. One note: we stopped in for the Peanut Buster Parfait, and my wife asked for whipped cream, which, I don't know why, I didn't know was an option. The guy next to us was buying a big box of Buster Bars along with a PB Parfait (super fan!). He must have heard us and when the employee brought the parfait, he asked for whipped cream. Of course, the transaction was complete, and she said, "Oh, well, whipped cream is extra, uhhh...well, I can just ring it up and..." He politely just said nevermind , but I'm like, dude just gave you like $40, give him the 5c of whipped cream. Not the employee's fault, she was just following her rules. But managers have to train people to make simple judgement calls. Manager was standing there and I hope she was occupied and didn't hear the request, because that was a missed opportunity for awesome customer service.“
Customers` Favorites
“This place is literally amazing. There's candy, ice cream, drinks, food, and everything has a nice set up. Overall everything is clean, looks nice, and the workers are really sweet. An awesome place.“
“Best sponge candy in Buffalo area. I've tried the rest and this truly is the best.The milk chocolate is nice, the dark chocolate is apparently nice according to my daughter and then there's the orange chocolate. It is simply the best especially when coating a well made sponge candy.Join up to the mailing list and you get discounts (20% for my birthday) and there's a points system. Lots of other stuff like ice cream, fudge and nice little candies / gifts.“
“Have stopped in and buying different treats here for years and still get plenty of new, sweet, surprises all the time. Everyone in the family love to come and pick their own sweet rewards. Love their milk-chocolate, orange, sponge candy! You can join their rewards system to earn points and get future discounts.“
“up until today i have just bought my furbabies Connie's awesome doggie sundaes and nothing really for myself. Well today i went and purchased her homemade cherry and red raspberry pie. Even if I wanted to i could never pass them off to friends or family as mine. I have never had a pie that amazing. . And that was the very first raspberry pie I ever tried and the only one I will ever eat. My daughter wants her pies inplace of a birthday cake!! You will never go elsewhere for pie again that I can guarantee..Connie is an amazing woman. kind,friendly and greets you with a big smile.“
“Since I became extremely lactose intolerant, eating out is always a disappointment. Not here! I could trust everything on the menu. I took a vegetarian friend and one with no food restrictions and we loved everything we ordered. Super friendly staff, great service and the food was outstanding. Mac and cheese, yes please!“
Customers` Favorites
“Such a sweet lady. Food is always fresh and amazing and great for feeding the family“
Customers` Favorites
“Drove 30 min to wait over 1 hr for two tacos. Kitchen was fully staffed two people at counter. All orders were taking 40 plus min. Also maybe tell People that before they order n not after. 4 tables in dining room we all waited over an hr. The Uber eats guys waited an hr also once they got there. The $16 for pretzel bites n cheese to high. We also were a little disappointed to hear the one girl offer numerous customers free chips or ice cream for a 5 star review on fb. Food was good. Counter woman very friendly. Clean dinning room.“
Customers` Favorites
“Drove 30 min to wait over 1 hr for two tacos. Kitchen was fully staffed two people at counter. All orders were taking 40 plus min. Also maybe tell People that before they order n not after. 4 tables in dining room we all waited over an hr. The Uber eats guys waited an hr also once they got there. The $16 for pretzel bites n cheese to high. We also were a little disappointed to hear the one girl offer numerous customers free chips or ice cream for a 5 star review on fb. Food was good. Counter woman very friendly. Clean dinning room.“
Customers` Favorites
“I have missed it being open. can't wait. the best. nice staff as well.“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“Loganberry slushee yummmm“